I am a new Freelancer, with 3+ years of working experience in Infosys limited, India (CMMI lvl 5 company) as a part of Technical Support Maintenance Team in 24 x 6 support environment, support over VoIP, mail and desktop remote logging and conferencing, towards Financial Reporting Solutions and analytics used by Reckitt Benckiser ltd. Global management.
Been responsible for executing and Monitoring various Data Loads for client.
Technical and Customer Support for Client's global Business Analysts, and Department Heads for ICE project, Major interactions with Country AUSTRALIA, UK, US, and Eastern region heads.
Reference available on demand.
Also, Involved in Development, Design, and Testing for Cognos BI reports and .Net based webApps. Expertise in BMC Remedy Incident reporting, IIS.
Having good handson for Pl/SQl, databases, and Technologies like Datawarehousing and Reposting.
Specialized in Administration tasks and *Dealing with global clients thru effective communication with an endeavor to satisfy customers at the highest level.
*Had various interactions Responsible for RCA and meetings with IBM team over BUG in tools.
I seek your position as best suitable for me with urge to deliver extra mile throughout the endeavor. Also, I can work with lowest possible Cost to company for the contract from India Location, with having potential to work extra in need.
Upon finding me suitable, do let me know direct contacts, so i can propose my Resume and plan. Thanks & Regards, Aditya Jhalani
adityajhalani [at] gmail [dot]com
voice: 91 89895 27575