Prymatica is looking for customer service manager

$750-1500 USD

Closed

Posted

over 3 years ago

$750-1500 USD

Paid on delivery

My name is Nadav Boaz and I'm the CEO of Prymatica - a growing B2B marketing automations company. Our service is mainly based on generating targeted, qualified leads for our B2B clients (which range from media agencies to tech companies and many more...) At the moment we have dozens of big clients and we're growing exponentially every month. The clients have varying needs and require frequent communication on everything from issues, to requests and also improvements and general feedback. Those are mostly CEOs of highly successful companies. They are very precise, time-sensitive, and require someone with a very high-level of English, communication skills, problem solving, great attitude, and professionalism. We're looking for a customer service manager to help manage all of these clients and give them support when needed. Also, to create good service system and make the process to be as efficient as possible. Requirements - Background in B2B services and experience with CEOs. - Great English and communication skills (this is a MUST) - Excellent at managing deadlines, complex tasks and team communication - Organized and independent - Can learn quickly and knows how to document information - Able to manage many different parallel projects - BONUS: An understanding of today's digital space, especially B2B marketing If you think you're up for the challenge - please send us a cover letter explaining why you're the right person to the job. I'll add that this position is a HUGE opportunity in our company. We are fast growing company, which means that you'll be able to grow with us very fast if you're a good fit.

Customer Service

Customer Support

Management

English (US) Translator

Project ID: 27756361

About the project

23 proposals

Remote project

Active 3 yrs ago

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23 freelancers are bidding on average $1,074 USD for this job

@babooshani49

Hi there, I have read and understood your project requirements. I shall be able to work with you. Please leave a message so that we can discuss more over the chat. Thanks

$1,125 USD in 7 days

4.9

(3 reviews)

3.8

@PaulaMPosse

Hello, I have read your proposal and it fits my profile. I am a naval engineer, I speak perfect English. I have extensive experience as a virtual assistant, an expert in mathematics, technical support, extensive knowledge of accounting, data processing, customer service, web search, marketing, sales, etc. I also have a master's degree in project management, so it will not be a problem to do weekly reports, investigations, etc. I have full time availability, I can start right now. Regards

$1,200 USD in 7 days

4.1

(3 reviews)

2.6

@BeyondQ8

Beyond offers the comprehensive capabilities and deep industry knowledge necessary to establish and manage commercial and industrial projects, we’re proud to say that after each project or consultation we have a bigger list of returning and new clients. We offer the following: Manpower Sourcing Build TurnKey Projects World-Wide Business Plans B2B Supplies Business Development Marketing Campaigns Metals Supplies Rail Steel Supplies

$1,500 USD in 7 days

0.0

(0 reviews)

0.0

@sibbunigy2j

Hello Nadav, I am Ready for such a great opportunity. Ping me please. I have read your project description and I am very excited to work on this project. As I am professional data entry operator and experience in virtual customer service. I am the right person for this job role because * I have experience in generating leads of B2B business client. * I have good communication skills you can send me pm to check my communication ability. * I am fluent with english both in writing and speaking. Kindly send me other project related details on chat so that we can start ASAP. So, please offer me this work, you will not regret. Best regards Shubham nigam

$750 USD in 30 days

0.0

(0 reviews)

0.0

@yogesh11ggn

experience of 8 yers in this profile better than other. will never give u a chance of complain. just me first chance

$1,125 USD in 5 days

0.0

(0 reviews)

0.0

@clarisseptan

Hello there! I am thrilled to have seen this job posting, therefore the bid. :) I have been in the B2B space for over 4 years now and more than 8 years in the customer service industry. I have previously worked with different clients which includes Americans, Australians and Arabs. I speak and write neutral English. As you can see in my profile, my rehire rate is at 33%, 2/3 of the employers I have worked with have rehired me. I guarantee you quality results. I'm looking for a long term employment and would be happy to grow along with your company. I hope you give me a chance to be part of your team and I would not definitely waste your time. I look forward to hearing back from you. Best, Clarisse

$1,000 USD in 7 days

0.0

(0 reviews)

0.0

@muneetkapoor

Hi, LITTLE ABOUT ME, My Hard Work: - 5,900+ hours of worked as a full time freelancer (Other platform). I joined freelancer platform to serve my new clients. If you want world class service in budget… Please do not hesitate to contact me! I look forward to speaking with you soon about how I can contribute positive and exciting environment at your organization and make good things together. Very Respectfully, Regards, Muneet Kapoor

$800 USD in 30 days

0.0

(0 reviews)

0.0

@xanderchingoli

Dear CEO, I am writing to apply for the Customer Service Manager position with Prymatica. I am a customer service professional with over 7 years of experience in serving B2B markets in ICT and printing Industries. Three of those years have been spent in a supervisory role. In my current position as Service Centre Manager at Globe Internet Ltd, one of Malawi's biggest Internet Service Providers (ISP) I led the team in ensuring that customer complaints and questions were dealt with in a professional and courteous manner within the shortest time possible. I have impeccable interpersonal and communication skills that allow me to assist customers with grace in a way that enhances understanding. I also possess excellent leadership and supervisory skills. I always rise above expectations when taking on a position which has earned me management trust hence the leadership roles. In addition those on my team often speak highly of my ability to be consistent and fair in my dealings with both employees and customers. Further to that, i make sure i properly document all company information and i am good at multitasking several projects. I would love the chance to bring these skills to Prymatica. I am confident you’ll find me to be the best candidate for the job of Customer Service Manager at your company. I welcome you to contact me through my chat at your convenience to arrange an interview. Thank you for your time. Best, Alexander C.

$800 USD in 7 days

0.0

(0 reviews)

0.0

@kaelafable

I think I am capable for the project as I have year experience in call center specifically in Customer Service and Customer Care.

$750 USD in 3 days

0.0

(0 reviews)

0.0

@adivjamal

Management development training Profit Management and budget planning training Loss prevention / stock loss - inventory / shrinkage Internal Audit training Commercial orientation (Time Management & market strategy) Developing Talent & identify new business opportunity Coaching technique & motivating others Educate the sales persons & shop management team to achieve the brand standards and to achieve the business plan Build up leadership quality for sales staffs within the region Planning in advance with brand team for any promotional acitvites Doing COE (center of excellence) in AW & SS for the region to have brand standerd accros the region. Highly communication skills in English (written & dialogue) as well as thoroughly speaking Arabic, Hindi & Urdu Result in profit oriented as well as customer focused management style. Computer literate in required program Having ability to influence at senior management level Experienced in budget planning and target analysing – including all other in-store / shop financial control Highly experienced in project management Team building and training for sales team in assigned area Capable to stock audit, yearly stocks inventories and stock loss prevention Highly consistence to maintain international standard.

$750 USD in 7 days

0.0

(0 reviews)

0.0

@vw8253928vw

Hello I can do the job with 100℅ output and accuracy. I have professional experience in customer service in (International calling, Chat expert, Email handling) processes with MNC'S. I have previously worked with(IKS, AMAZON) for international process. kindly let me know your decision @+91903023998three (call/whatsApp)

$833 USD in 30 days

0.0

(0 reviews)

0.0

@HarshaliW

Hello, I'm Harshali and would like to connect with you. I do have total 3 years of customer service experience with Amazon Development Center where I've handled all types of customer queries via email, call and chat. I've trained new representatives for challenging areas. Handled all escalation and if needed to escalate the issue to higher authority. Build a report and organize meeting. Handled team of 15 to 20 people. I'm expert in Microsoft Excel, Microsoft Word, Microsoft PowerPoint. My strengths are communication skills, time management and job commitment. I assure you my strengths and background will help me to perform well for this position. Looking forward to hearing from you soon. Thank you.

$1,500 USD in 7 days

0.0

(0 reviews)

0.0

@umair028

Hello, I am professional accountant having 5+ years of experience of Accounts managing on various platforms like Quick-books,SAP, Odoo,Oracle and Xero. Apart from that i am associated with a chartered accountancy firm, giving services of Data-entry,Book-keeping, Financial and business Consultancy. The duties which i can perform are; - Book-Keeping - General Legders maintenance - Receivable and Payable management / Reconciliations - Accounts and Bank Reconciliations - Financial Modelling and Forecasting - Internal Audit and designing Key compliance policies / Internal Controls - Annual Accounts preparations How may i help you ? Inbox to share details. Best Regards .

$1,178 USD in 10 days

0.0

(0 reviews)

0.0

@georefund

Hi, I can help you. I have been a manager for 9 years with big companies like Trafone. I also manage a team of 300 agents.

$1,125 USD in 7 days

0.0

(0 reviews)

0.0

@ismenaw

Greetings from Ireland, I am writing in regards to the position that is open with your company at this time. My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team. I have performed a similar role in the past working within a Finance and Call Centre environments for companies like Apple or HCL Technologies. I am enjoying administrative tasks a lot. I am detail-oriented and fast typer. I know that I have excellent organizational skills (working with calendar and schedule) and I am a confident communicator who has the ability to speak business language and explain services, policies and products to people. I am also good in writing official emails to customers vendors. I sincerely look forward to put skills and work experience with your company. Please contact me for any clarifications if needed. I can also provide you with my Resume, so you will have a view to my corporated work experience over last 10 years. Kind Regards Ismena Walczak

$1,300 USD in 1 day

0.0

(0 reviews)

0.0

@sonalimitra90

Hi, I am a self driven and motivated client servicing and marketing professional who strongly believes that the success behind a successful business is the delight and connect it can establish with its clients. 8+ years into this profession I live by my clients, mostly from tech-based B2B industry and CXO level, and work with passion towards rejoicing and basking in their glory cause the high a client appreciation evokes is incomparable to any other! Feedback is always taken with seriousness and met with utmost care to deliver each task with accuracy and commitment. I love to meet and interact with people, learn about new stuffs and grow each day professionally and personally. Challenges help me push myself to achieve greater limits and set new benchmarks. I am good at communication while establishing a rapport to connect with people and build associations that can last a life time. I am great at understanding pain points, analyzing and suggesting amicable possibilities. I want to learn all that is there to learn so I can be a problem solver to whom people look up to and go to for solutions cause they trust me. Cheers! SM

$1,400 USD in 7 days

0.0

(0 reviews)

0.0

@lahiruraperera10

Hi, Customer service can be the most important factor of a company where customers mainly deal with the customer service representatives. If the customer service is bad, the only impression the customer will have on the company would be bad. Let me take this opportunity to introduce myself. I have been a team leader for 5 years where I handled and mentored a team of customer service reps. The company would be Hills health solution which is situated in Australia. So I would think that I am the best fir for this for your Job and just to keep you informed I became the best customer service representative. Not only this, I have a masters degree and fluent in English. I have studied in few different collages and have the potential to be the person you are looking for. You could try me out if you are really looking for the best. Regards, Lahiru Perera (John)

$750 USD in 7 days

0.0

(0 reviews)

0.0

@pjp1403

Was managing my own company with more than 350 employees which is merged into another Company. Now I am totally free for any kind of such job. We were WIPRO exclusive franchisee in IT services. Can easily handle Yr requirement more than yr expectations.

$750 USD in 7 days