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UTM Tracking not working

$30-5000 USD

Closed
Posted about 13 years ago

$30-5000 USD

Paid on delivery
Hi, I have an issue on my website. I have installed 3rd Party conversion tracking - Which looks to be installed correctly, but the UTM parameters look not to be being passed to the 3rd party for reporting. It could be that the tracking script is conflicting with something on my side? I dont know. But you will have full access to my site/server and 3rd party tracking to discover and fix the problem. I need this to be resolved asap. I think* the issue is relating to cookies and the utm parameter not being passed to third party site, but could be wrong. Please see additional information for full details. Cheers, ## Deliverables Hi, I have an issue on my website with 3rd Party conversion tracking. I need this to be resolved asap. I think* the issue is relating to cookies and the utm parameter not being passed to third party site, but could be wrong. I am using a white label website, which I have branded to look like my product, rather than a 3rd party's (so my splash screen taking a user to the 3rd party site). I have installed the 3rd party conversion tracking code (tracks utm parameters. As required, i installed the code in the footer) The tracking code tracks a conversion; users fill out a form to join the service free. The form post's to the 3rd party site. Just backtracking, I added a CNAME, so once a user fills out a form and submits it, it redirects to [[login to view URL]][1] This is the conversion that requires tracking. (conversions of users who have signed up through this form) The tracking code has been inserted correctly. But the utm parameters are not being tracked hence no reporting in the backend. When viewing my home page in httpfox after clicking on the above link, all is fine, except I notice a 404 error on one of the lines. **I've copied what I think is the error as displayed in httpfox:** (Request-Line) GET /undefined//[login to view URL] HTTP/1.1 Host [[login to view URL]][2] User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0 Accept */* Accept-Language en-gb,en;q=0.5 Accept-Encoding gzip, deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Referer [[login to view URL]][3] Cookie __utma=139421942.1952161421.1303574810.1303574810.1303574810.1; __utmb=139421942.1.10.1303574810; __utmc=139421942; __utmz=139421942.1303574810.1.1.utmcsr=google|utmccn=houses|utmcmd=(not%20set)|utmctr=biggs1 **Here is the response code:** (Status-Line) HTTP/1.1 404 Not Found Date Sat, 23 Apr 2011 16:06:49 GMT Server Apache Vary Accept-Encoding Content-Encoding gzip Content-Length 288 Keep-Alive timeout=2, max=92 Connection Keep-Alive Content-Type text/html; charset=iso-8859-1 I require this issue to be resolved, so the 3rd party tracking is working correctly. Please note - I know the issue is not on the third party side and is on mine. Cheers, P.S I want to keep my domain private in this document, hence using 'mydomian' in replace of my true domain name. The website contains PHP, Html, JS and CSS. NB: Website contains soft adult theme - please dont bid if you get offended. Thanks,
Project ID: 3267009

About the project

Remote project
Active 13 yrs ago

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Member since Jan 16, 2007

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