Figurine Online Community Manager and Brand Ambassador Manager with Video Game and Anime Knowledge

Job Description First 4 Figures makes awesome cool stuff from licenses such as Nintendo, SEGA, Capcom and Konami. We are looking for a community manager who is will develop our online brand presence, engage and build our online communities and create and manage our brand ambassador program. First thing to do is check out our Facebook group: First 4 Figures Official Collectors Club and see the main community that you will be managing. Community Manager Responsibilities: In this role, you will report to our Marketing Manager. Duties will include; Planning and implementing social media strategies to further our brand recognition Growing and engaging our online communities on Facebook and Discord Create and develop our brand ambassador and affiliates program Liaise and work with influencers Researching to keep an up-to-date knowledge of the industry and competitors Monitoring our social media accounts and responding to questions and concerns Alerting our customer service team of any technical issues or concerns noted on social media Supporting customer service team with relaying notices and updates of technical issues Growing our social following through various strategies Engaging in online conversations with prospective and existing clients about our topics in our industry, products, and brand. Planning and hosting t-chats and other online events on industry topics Providing insights to our marketing team about industry, competitors, and relevant topics found online Planning and leading offline events Creating branded content to support marketing and customer service needs Representing our brand at events and trade shows when needed Community Manager Core Skills: Fluency level English in written and spoken Video Game and Anime Knowledge Appearing on camera Friendly personality Corporate social media Event planning Discretion Online forums Professional writing Content creation Friendly personality Interpersonal communication skills Video creation Presentation skills Research When sending your proposal, tell me about your video game and anime knowledge and what experiences you have with being an online community manager.