14+ Years experience in IT project management, system and network administration, IT infrastructure designing, Team management, Disaster recovery process, Customer support, Helpdesk process & Data center support. Hand’s on Cisco, Juniper, Microsoft windows server, LINUX enterprise server & Novell Netware. Having experience in Call center projects, VICIDIAL, FREE PBX & Asterisk open source PBX. Worked on hosted solution Five9 and Promero. Backup & Disaster recovery process, Worked on HP Data Protector & HP MSL Library. Expert in Data Center Monitoring tools PRTG, eG Innovations monitoring suite and etc. Successful completion of various projects LAN, WAN & Wireless network, Exchange 2003 server, ISA server, Active directory & services and NOKIA INTELLISYNC Push mail Server. Working experience in HP, DELL and IBM Servers.