Hello there,
With over 7 years of experience assisting e-commerce customers and a background enriching brand experiences, I believe I would be a great fit for your team.
What sets me apart is my combination of excellent written English aptitude, previous Shopify support exposure, and polished correspondence skills gained through years working internationally. I can expertly answer customer queries, guide product selection, upsell purchases when appropriate, and resolve issues with speed and cross-cultural competency.
Furthermore, my background includes 8 hour shift work in fast-paced call centers and retail establishments. I have no issue meeting strict productivity and quality assurance targets while representing your brand impeccably at all times.
You will find my communication style to be professional yet friendly - two traits that drive customer satisfaction and loyalty. I also welcome any pre-employment English tests or assessments you require.
I am excited at the prospect of bringing added quality and responsiveness to your support team. Please let me know if you need any other details regarding my qualifications and experience. I sincerely appreciate your consideration.
Best,
Himanshu