With 5 years in the BPO industry under my belt, I am no stranger to the customer support and virtual assistance realm. My multi-channel expertise in handling international Corporate Accounts and providing solutions for diverse customer needs aligns incredibly well with the project description for a female Asian sounding receptionist who can make calls. Beyond mere technical skills, my broad knowledge of industries, especially in the B2B financial and retail sectors, can prove invaluable as we collaborate on your project.
My educational background in Business Administration, Marketing Management to be specific, contributes to my strong understanding of marketing and promoting services or products across different markets. In addition, being adept at utilizing CRM systems and various communication tools gives me an upper hand at delivering efficient work within stipulated timeframes.
Moreover, I stay updated with changing digital landscapes, including social media marketing campaigns on platforms such as Facebook Ads Manager, Twitter Ads, and Google Ads. I understand the importance of strong communications when representing brands— and maintaining a robust presence through all touchpoints is essential. Let's connect; let's take your business to new heights.