Find Jobs
Hire Freelancers

CUSTOMER SERVICE (Night Shift)

$2-8 USD / hour

Closed
Posted almost 10 years ago

$2-8 USD / hour

Main Job Tasks and Responsibilities (includes, but not limited to): • Work with customers daily via email, chat and phone. • Handle retail customer service inquiries for the English speaking market (depending on language skills. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc. • Patiently answer customer service inquiries in a timely and professional manner • Use problem solving skills to solve customer service issues • Collaborate with the marketing team to promote products and promotions • Use cultural knowledge of international markets to support the marketing team • Introduce customers to purchase higher priced items, upgrades, or other add-ons to make more profitable sales
Project ID: 6115581

About the project

23 proposals
Remote project
Active 10 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
23 freelancers are bidding on average $6 USD/hour for this job
User Avatar
Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various clients. I'd be more than happy to provide you samples of work as per request. Your position requires an my expertise with Marketing/Sales, Customer Service, Appointment Settler. I am proud to say that I have been with, Keller Williams Realty - Executive Sales Assistant/Telemarketing Galaxy Gate Canada – Appointment Settler/Telemarketing/Lead generation BuySmarte AU – Sales Consultant/Customer Service/Retail Live chat Support/Email and Phone support Coldwell Banker Reliable – Appointment Settler/Marketing/Cold calling/ Lead generation We can have this project work beneficial for the both of us. My Knowledge and Education coupled with interest in this field closely match your requirement. I am of the firm belief that I can be the effective member of your team Let's now start working make an action plan and achieve goals. I would like to discuss further about this opportunity. Kindly check my profile for work experience and sample portfolio work flow. Make sure to pick up the diamond in a draft, among all candidates. Warm regards, Vanessa Jovita Skype ID: twirra
$5 USD in 3 days
4.9 (25 reviews)
6.0
6.0
User Avatar
Hello, I have understood your requirements and can assure you the best of quality. I have expertise in customer support, administration jobs & virtual assistance. I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Here are the links for similar work I have done in the past. You can see that the client had rehired me because he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 I can provide you with work references as well. I can assure you I can do this work with 100% quality and I am willing to work for a couple of hours for you as demo so that you can see the quality of my work. Will be waiting to hear from you. Regards Yathin
$8 USD in 3 days
5.0 (11 reviews)
3.9
3.9
User Avatar
Hi, I would love to take the role as I have worked on similar jobs to what you are looking for, hence confident that I can deliver task accordingly. I have 8 years call center experience, 2 years as VA and 2 years as Copy Editor. I have all the skills required to perform and I am absolutely sure that I can provide massive value to you and to your business. Looking forward for a positive response! Regards, Faith
$5 USD in 3 days
4.6 (4 reviews)
3.1
3.1
User Avatar
Hi!! I would love to help you with this project. I will be charging $10 USD per hour, please let me know exact number of hours and we can go ahead from there. Looking forward to hear from you. Warm Regards, Mahahind
$10 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am ready to start work on your Job Posting with skills in: Telesales,Sales Support, Data Entry / Order processing, Returns Management, CRM, Salesforce, Technical support and Customer Retention, Customer service, Email and Chat support, Virtual assistant tasks,Online research, Data gathering tabulation evaluation and reporting, Administrative Tasks, Team Leadership and Management. In my time I have worked as a Sales Support Ops, Order processing Returns RMA and CRM Consultant for many global employers for most of my career. I also have strong skills in the areas of eBay, Email Marketing and have also worked as a Freelance Virtual Assistant. I can work as part of a team or individually. I have the experience and skills required for your projects and am ready to be hired by you.
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am Ready for this task & having Customer Support, Order Processing, Phone Support, Telemarketing, Virtual Assistant skills.
$4 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
DE Solutions Center is an innovative contact center within all industries providing cost effective resolutions to help your organization grow, reduce your company cost and increase customer loyalty. Our main goal is to assist in reducing inefficiencies within your process and minimize the need for off-shoring, whether in customer service, inbound or outbound sales, and/or technical support. Our 24-hour contact center houses some of the most experienced and highly trained individuals for all of our partners’ needs. Our expertise and knowledge of our partners’ products enables us to be highly competitive in the marketplace and have an excellent response time for our partners and their customers. DE Solutions Center is dedicated to ensuring the growth of your organization and maintaing our position as an industry leader.
$13 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, I've been working as a VA/customer support representative handling email support and chat support for various companies and clients from time to time since 2006. I have an excellent command over English and a very friendly attitude towards customers. I have been handling order processing and refunds. I've worked as VA handling backoffice operations. I respond very quickly on chat and emails and can start working right away. I look forward to work with you. Regards, Priya
$3 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi this is Saidur Rahman, I am interested in this virtual assistant work. I have experience of working as a virtual assistant. Thanks Saidur Rahman
$2 USD in 3 days
5.0 (1 review)
0.0
0.0
User Avatar
A proposal has not yet been provided
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have the time and requisite skills to execute this kind of a job. I have a good command of English and can handle calls quite comfortable.
$6 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$5 USD in 6 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am interested in working on your project and taking up a qualified position for your organization. I have been working as a Call Center Associate for the past 11 years and have earned many credits from various employers. I have adequate knowledge and have generated many Customer Support projects for many clients all over the world. I have got a proven record working as a Customer Support Associate, Data Entry Operator, Email Handling and Chat Support and Technical Support. Throughout this time, I have successfully resolved customer claims and accurately recorded complex product orders with consistent praise from my supervisors. More importantly, I have enhanced each company’s reputation, keeping existing customers satisfied and transforming first-time buyers into loyal, repeat purchasers. I would appreciate the chance to do the same for your organization. I would put in my best service for your project if hired.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am highly experienced and bonafide Customer service/Upselling and Outbound selling professional in the Philippines. I had been handling all departments for AT&T Levels of Businesses. I have it all. Communication skills, the professional outgoing tone, the sales skills. So what else do you need? Lets be honest, none of the other bidders know what they are talking about. Either automated or just Indian competition. You know what I'm talking about.. just keeping it real. I am legit. So please contact me when u get this, thanks cheers
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I am very willing about the position you have and I believe it fits my qualifications. It would be wonderful to work for you and I am ready to make outstanding contributions to your work force. My experiences contributing my skills at my present job convey that I’m a versatile worker. I also have proficient computer skills, as I work daily with the Microsoft Office programs and the Internet. I'm willing to have a small/free paid test job for a day to prove that I can do the job and that I have the skills you're looking for. I look forward speaking with you again. Thank you for your time and consideration; I hope to see you soon. Sincerely, Rose Anne Samson
$5 USD in 3 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Dear Customer I am an experienced mentor, posses strong leadership skills, fast learner, creative, industrious, well organized, responsible, sociable, able to work both as a part of a team and independently, able to solve complex issues. Main objectives: personal and professional development. Key qualifications: SEO, link exchanges, customer relations, marketing, research, price negotiations, email handling, telephone handling, new business development. Courteously Sergio
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of MALAYSIA
Salak Selatan, Malaysia
0.0
0
Member since Jun 23, 2014

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.