Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!From 26,314 reviews, clients rate our Phone Support Operators 4.84 out of 5 stars.
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Remote Customer Service & Sales Specialist Needed For Online Sauna Retailer We are seeking an intermediate level specialist with experience in customer service and sales to join our team. As a remote specialist, you will be responsible for handling product information inquiries from our valued customers. Key Responsibilities: - Responding to customer inquiries regarding product information in a timely and professional manner - Providing accurate and detailed information about our sauna products, features, and pricing - Assisting customers in making informed purchasing decisions by addressing their questions and concerns Ideal Skills and Experience: - Previous experience in customer service and sales is required - Strong communication skills, both written and verbal - Ability to unde...
We are seeking mystery shoppers to evaluate the call center service on different levels. We fund the purchase of a separate mobile number solely for this job ($12). Minimum 3 Freelancers needed. Up to 3-4 assignments weekly (each $100). Shortlisted candidates will receive a detailed instruction. Mystery shopper requirements: 1. Based in UK 2. UK resident with a valid document -- This task will be broken down into the following milestones (to ensure transparency and mutual satisfaction): // Milestone 1 ($10+12) - Make an audio recording of a call (5-7 min) - Step 1 - Buy a phone number and create an email for registration. - Step 2 - Receive a call from a company manager. - Step 3 - Ask 3-5 questions, make audio recording. == Deliverables: audio recording in good quality. // Milestone...
We are searching a person for Part Time Job (4 hours a day) at the supermarket, $15 per hour. We can verify that the person spends 4 hours in the supermarket taking photos of products. That means $60 dollars for each day, $360 the week. This job involves going to a supermarket and taking photos of products (3 photos for each product). You'll only need a basic cell phone camera without editing photos. See attached sample photos. A list of product categories will be provided and there is no limit to the number of products to be shipped. If you are interested, leave a message and I will give you more information.