Objective: To obtain a position with a company that can benefit from hard work and creative
solutions to daily obstacles.
Altec Computers &
The PC Medics.
2011-2012
Field and Bench technician, my duties included on-site repair &
upgrade recommendations. I would manage travel time, estimate
service times and fill in other hours in the shop working on
eight or ten multiple computer repairs at one time while answering
customer service questions as well.
GO2IT Group &
WorldWide Tech
Services
2011- Current
POS systems, computer & networking subcontractor to provide
quality services including: diagnosis, repair, installation, quality
assurance and team lead for one or more projects for
customers such as IBM, Best Buy and Hilton.
Fastteks
2011-2011
Computer & network subcontractor to provide quality services
with diagnosis, repair, quality assurance and one or more
day projects for residential and small business customers.
American BusinessSystems
2009-2010
Account Executive, responsibilities which included meeting
with current business customers and ensuring their quality of
service. Creating new customers with door to door sales to
businesses by setting up meetings and creating a need for
Lanier digital solutions.
Certified
Technologies
2000-2009
Manage technicians to ensure rapid customer turnaround.
Training new employees. On-site computer and network repair for
homes and small businesses. Customer relations and fixing
customer relations.