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Customer Service Representative

₱650-1100 PHP / hour

Closed
Posted over 9 years ago

₱650-1100 PHP / hour

The Customer Service Representative will report directly to the management. The purpose and scope of this position includes handling of customer calls, chats and emails in a timely manner to provide consistent, high-quality service and accurate information to customers. This position requires, but is not limited to, the following: * Excellent work ethic * Excellent command in the English language, in both written and oral * Ability to multi-task is a must * Excellent listening skills * Organized * Internet and computer savvy * Willing to learn/work in a fast-paced environment * Keen eye on details * Must be willing to work in the graveyard shift (9PM - 6AM Philippine time) * Ability to work productively with minimal supervision
Project ID: 6750756

About the project

24 proposals
Remote project
Active 9 yrs ago

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24 freelancers are bidding on average ₱918 PHP/hour for this job
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Hello Sir, I am an MBA and B.com. I have 3 years experience in TCS BPO in process. I have been processing insurance claims and medical bills with 99% accuracy and good speed. I have worked with different applications for processes.I am doing this freelancing as full time for past 2 years. MY EXPERIENCES: > Sales and marketing and Finance > BPO Processes > IT MY SKILLS > BPO-process > Fast typing > High level accuracy > Photoshop > Ms office > Sales and Marketing > HTML > Good communiation > 8-10 hrs working duration per day for 6 days a week. I ensure High quality work and delivery of the service on or before the expected date. Looking forward for the project being awarded. Thank you, Karthik Viswam. 98841846628.
₱972 PHP in 50 days
4.5 (4 reviews)
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A proposal has not yet been provided
₱972 PHP in 40 days
0.0 (0 reviews)
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I am interested in applying for this position. With the knowledge and skills I have, I believe I qualify to be part of your company. Prior to this Application I had been with Susan Richardson who happens to be my Senior Manager to a Home-Based projects where I was calling different companies all around the globe and simply asking them if they wanted me to send them an article on different scopes depending on their needs. Also, before my Homebased Project, I have been an Account Coordinator/ Shift Manager for two years in a prestigious BPO company here in the Philippines. Prior to that, I acquire the position of an Operations Supervisor / Team Leader- Tier 1 on the said company. I was also one of the Subject Matter Experts (Floorwalker) in the area of my work before I got promoted as an Operations-Supervisor Prior to working at PanAsiatic Call Centers Inc., I also worked to some companies not related to the BPO industry Such as; TESDA – Technical Education Skills and Development Authority as Administrative Assistant. EDSAI Ent. As Assistant Manager. REBORN Marketing—A family owned business and has the position of Marketing Head. With the said experiences stated above, I can say that I am fully equipped with the skills needed to be part of your company. Let me also state that I have 2 Active Internet Connections (7mbps and 3.5mbps) which also add to your advantage so as not to paralyze the operation. I am very much willing to communicate for an interview
₱972 PHP in 40 days
5.0 (1 review)
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Dear Client Thank you for posting the vacant opportunity on freelancers. My name is Arun, Founder of 3Magnets online. We specialize in providing outsourcing solutions to our clients placed globally. Having worked in the UK for over 5 years, I have a good background knowledge of the level of expectation of the clients and how important are deadline and quality of work. Collectively, we have over 10 years of experience in delivering quality customer service to our clients from US, UK, China, AUS etc. We provide VA's on a temp and permanent basis contracted through us. Our VA's are organised, committed and very well spoken. We also provide clerical and chat support services to our clients. For more details, Please do not hesitate to get in touch with us. I look forward to your response. Regards, Arun J Ravin Founder - 3Magnets online
₱972 PHP in 40 days
0.0 (0 reviews)
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Hi, I found your job post on Freelancer project feed page and I am very interested in this particular project. I have gone through the description and I understand your requirement very well. I belong to BPO industry and I have 6+ years of experience into sales, IT Helpdesk, Technical support and data entry projects. I am sure that you will find all skills in me that you are looking for. I will be available for an interview till 06:30 PM EST. Otherwise, you may propose some other time that you are comfortable with. Regards Vikas
₱1,100 PHP in 40 days
0.0 (0 reviews)
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It wasn't really mentioned in the posting, but if this is for an English speaker, then i am perfect for the job.
₱1,000 PHP in 40 days
0.0 (0 reviews)
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Office manager with excellent email etiquette and phone manners. I possess strong work ethics and an eye for detail. Customer satisfaction is my motto. I am looking for a long term opportunity and the time mentioned is not a problem for me. Please let me know what needs to be done from my end to start working on this opportunity as soon as possible.
₱972 PHP in 40 days
0.0 (0 reviews)
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First I have the qualifications and experience required in this job. I am passionate about working in this field of Customer Service. Second I am very hardworking with smart thinking and due to my global exposure during my studies and in conferences I have experience interacting with different experts. Being a core member of the team this will be very crucial role.
₱650 PHP in 40 days
0.0 (0 reviews)
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i deliver!
₱1,000 PHP in 9 days
0.0 (0 reviews)
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A proposal has not yet been provided
₱1,000 PHP in 40 days
0.0 (0 reviews)
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I understand the background of the job you posted . I want to help your company to give guaranteed customer service to your valued customers and close a deal to them. I've been in a customer service industry for almost a year. I was trained to give 100 percent customer service. I have knowledege in CRM, five9 google doc and Sales techniques. I am very willing to learn from your company and make the best out of it. I'm looking forward to work with you. Thank you so much and am looking forward for your positive reply. JOHN
₱777 PHP in 40 days
0.0 (0 reviews)
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A proposal has not yet been provided
₱972 PHP in 40 days
0.0 (0 reviews)
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I have an excellent command of the english language. I have in the past worked in a Helpdesk/Support enviroment assisting OEM's and suppliers in the motor industry with application and web support. I am able to provide email, telephone and remote support. I consider myself to be a very technical and logical person. It wouldn't take me long to learn the companies product and operating procedures as I am a very fast learner. I available during the times posted and always willing to work extra hours if needed. If there is anymore information you need or just wish to have a chat to see what my personality is like and find out about my skill set, please don't hesitate to call. I'm a very friendly person and extremely easy to get along with. I can also provide you with references if you would like to call someone that I have previously worked with.
₱783 PHP in 40 days
0.0 (0 reviews)
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A proposal has not yet been provided
₱777 PHP in 40 days
0.0 (0 reviews)
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Though, this might be my first project but let me tell you that I have experience of years with BPO ScottishPower. My profile included email and chat support along with making calls to customers. If I get the project, I will not you down and will ensure that I will deliver more than you will expect from me.
₱997 PHP in 40 days
0.0 (0 reviews)
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With a great internet connection and always available for work all the time that will enable the completion of task or job on time, I have great command on the English language and can work more hours in a day. Please you can contact me for any question. Thank you
₱972 PHP in 40 days
0.0 (0 reviews)
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Education Georgia Gwinnett College, (01/2013) – (Present) GPA: 3.4 Brookwood High School, (08/2009) – (05/2012) GPA: 3.2 [Honor Roll: Cross Country, Track and Field, Art Club, and Photo Design Club] Work Experience Papa John’s Pizza (July, 2010 – January, 2014) Manager Oversee and manage the performance of 15 or more team members per shift Responsible for customer satisfaction and order accuracy with a 100% success rate required Monitor labor and food costs, adjusting labor as necessary to exceed company goals and expectations Responsible for training new team members in multiple job positions Responsible for ordering and tracking inventory valued at over five thousand dollars Develop and implement local marketing strategies for business and residential customers with increase in sales as a result Chosen to expand company menu by working in test kitchens to develop new products and conducted third party blind taste test surveys Placing food/truck orders for store product. Responsible for cash handling procedures, store fund auditing and calculating delivery deposits Longhorn Steakhouse (April 2013 – September 2013) Hostess Welcome and greet guests into the restaurant. Seat guests in the appropriate sections. Responsible for having a clean, neat and organized hostess station. Help co-workers with any uncompleted tasks. Responsible for cleaning and setting up tables during my shift. Assist guests with any extra necessities. Stevi B’s Pizza (August, 2009 – 2010) Cashier/Coo
₱972 PHP in 40 days
0.0 (0 reviews)
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To whom it may concern, I am interested in offering my services for your company. I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company. I possess more than 2 years of progressive experience in the customer service field. My job history includes both phone representative and supervisor positions at Atelka. My knowledge involving new technologies are perfect for the job at hand. My good conversational skills and comfort with computers will also be great assets for your company. I have attatched a copy of my resume for your review and I look forward to speaking with you further regarding available positions. Sincerely, Steven Fourney.
₱1,000 PHP in 40 days
0.0 (0 reviews)
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I am 25 year old looking for a turnover in my career. I have been working in a family company for 5 years, as Mr. "know it all". I was network and system administrator, responsible for e-mail setups, software licensing - everything to ensure the company runs smoothly. Since it was accounting / photocopy company, you might say I have 5 years knowledge of document handling. In order to protect the company's files, I am responsible for it's backup and use zero-knowledge cloud backup. I am familiar with all other kinds of cloud storage (active usage of Dropbox, less active of Google Drive and OneDrive). I have perfected my self in Office skills (Word, Excel, Powerpoint) and Acrobat (looking to advance even more). Due to my curiosity and willingness to learn new stuff, I have skills in lot of different areas of computing: virtual machines, setting up ftp and mysql servers, basic Corel and CAD skills. I've had my own blog about NFC technology, based on WordPress, which was shut down because of lack of time.
₱1,000 PHP in 40 days
0.0 (0 reviews)
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Hi there, I did Engineering major in computer and have multitasking skill and hard working . Even very flexible with time and can spend upto 50 -60 hours per week . I willing to contribute with you. cheers.
₱722 PHP in 40 days
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About the client

Flag of PHILIPPINES
Washington, Philippines
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Member since Nov 18, 2014

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