I've worked as customer support supervisor for online casinos. I've great experience and knowledge. I need to check players identifications and load into our software, credit bonus, change and reset password, learned the games and software that we support, 24/7 customer service and operational support, Live Chat, Affiliate Marketing and Casino Loyalty Account. I also handle players transaction, deposits, withdrawals, purchases, increase and decrease credit card’s limit, flush in cash, lodge a call to micro gaming,answer telephones, call players for fraudulent check, transfer fund and manually create an account. Managed an internal and external mail functions and provide remote support.