Euphoria allows your organization to work with a team of professionals that are there to assist your customers with any questions they have when help is needed most. Our agents are trained to professionally and compassionately represent your brand by voice for inbound calls for customer assistance, as well as outbound calls for sales, collections, follow-up inquiries, and other customer-relationship services.
Live Web Chat Customer Support: Our multi-channel contact center software platform supports web chat for your business. Web chat is a perfect channel for helping and educating customers as they interact with your website and assisting them if they have any issues with online ordering and check-out. Our agents also understand how a helpful web chat experience can result in increased sales, return business, and word-of-mouth recommendations.
Offer multilingual agent interaction for a range of services.
Customer Experience As a Services(CaaS): Whether placing an order, seeking help with a product or service or sharing their experience with others, customers connect with your business through multiple channels.
Provide round-the-clock technical support and / or technical help desks for any query resolution on billing statements, operational issues, change of service features, additional services required, etc.
email - j o y d e e p (at) euphoriaconsultingllc (dot) com
Regards,
Dr. JB
Euphoria Consulting LLC