Dear Hiring Manager,
I am a seasoned resource with an experience of 15+ Years in the field of IT & Operations working with multinational companies HQ’s based in US.
I would like to render my services considering my experience working in different areas of IT Service Management, Project Management, Managed Services, Customer Services & Support, Supporting ERP Tools like, SAP, MS Dynamics CRM, eCommerce and E-business solution and Analysis, Sales Operations and Support.
My experience in my career, I have worked throughout with top executives, from C-suite to Presidents, SVP, EVP, CDO’s from a requirement to delivery perspective and always saved Cost and delivered results successfully.
I have worked with a development company managing the developers and PM’s of different technology like HubSpot, WordPress, Magento, Shopify, Drupal, Front-end and Back technologies using different project Management tools like, ASANA, Teamwork, Trello, Sheets, Basecamp, Freedcamp to manage the customers, tasks and reports.
Documentation of the project and process for the PM’s handling different technology was also my responsibility to maintain and update them and help the team stay on track and take care of the customer success and retention, whether a retainer or non-retainer client.I have managed large complex projects and teams off-shore and on-shore with a proven track record in Services and Operations delivery and doing technical Project management as well. I am looking forward to it.