• Used defect-tracking tools such as TestDirector, Quality Center and ClearQuest for collecting test metrics, reporting the modification requests and tracking them to completion.
• Proficient with Microsoft Windows and Microsoft Office and other various browsers.
• Involved in working with TCP/IP, SMTP, SIP, FTP, HTTP protocols & experience of setting up LAN network connection
• Worked as an onshore QA team lead on Onshore-offshore model.
• Daily handoffs to offshore team, resolve offshore issues, communication & reporting to Manager were the additional responsibilities apart from the day-to-day activities.
• Worked on server side support, co-ordinate the third party vendor application issues, follow-up on the issue resolution and upgrades.
• Profound insight to determine priorities, schedule work, and meet critical deadlines within budgetary guidelines. Also, worked on multiple test projects at the same time.
• Excellent verbal and written communication and problem solving skills with the ability to work well in fast paced, team dynamic environment.