I need a fully customised online reservations system designed for the rental and management of self-catering properties.
Requires:
- Attractive frontend with full desktop and mobile compatibility.
- Must be 100% secure system.
- Secure Certificate.
- Users must be able to book, edit and pay for bookings entirely online including payment and reservation history, status, and more. Request email copies of previous communications.
- Users must have online payment options through a payment gateway as well as offline payment options via bank deposit.
- User must have ability to upload documents.
- System must be able to dynamically generate PDF both online and via email.
- Registration system for users.
- Cookies for tracking both registered and unregistered users.
- Multiple user levels including guests, registered users, managers, admins and various other privilege levels/control levels.
- Multiple reservation status levels.
- Live quoting of rates and availability based on seasonal rates, length of stay and multiple rates and discount levels.
- Detailed logs at all user levels.
- Multiple backup levels and backup methods.
- Multiple reports based on reservations, accounts, traffic, uploads, and more.
- Ability to dynamically generate both proforma invoices and tax invoices.
- Track reservation status, payments, balances at all levels.
- Handle cancellations, refunds and all accounts.
- Full Anti-spam protection and anti-spam measures using latest standards.
- Complete ownership of system, code, software, and so forth
- System must be able to trigger emails, alerts, reminders based on events, date/time, and many more.
- Certain user levels including admin must be able to add / remove / edit rooms on both the frontend and backend. System must generate web-content based on manager adding/editing rooms. Must be able to edit rates which are based on multiple rates levels, discount structures, and more. Must be able to view accounts status including due, overdue, unpaid, paid and all available parameters. Also be able to view, download and email multiple report types. Setup automated reports to be mailed at set intervals, time/dates. View occupancy / availability via a GUI.
- Rooms must allow multiple rates by Room Type, Season, Dates, Number of adults, Number of children, Ages of children and more.
- Full mail system integration so users and manager can receive copies of online actions as well as alerts, reminders, reports, transactions, and so forth via email and or email-to-sms using our provider in some instances.
- Unlimited users, reservations, rooms, managers, sub-managers, admins.
- Support for discounts by room type, length of stay, dates, profile type, loyalty, once-off or repeat sales, seasonal, number of guests, occupancy level
- Support for target occupancy levels with adjustable rates by pre-set percentages once targets are met, exceeded or if projected to be reached or projected to not be reached.
- Managers reports by all available parameters including comparison data by all available parameters.
- Accounts, balances, payment reports, admin, processing by all available parameters.
- Loyalty reward system.
- Full mailing list integration.
- Full user registration system with password recovery, anti-spam protection and so forth.
- Ability to generate rates using exact dates and similar dates.
- Handing quotations for multiple apartments for large guest groups.
- Handling short stays in mid and peak season.
- Allow both full automation and manual inputs and overrides.
- Allow certain special user types create edit and delete their own bookings.
- SEO inclusion.