Technical Support Specialist

$360-361 USD

Closed

Posted

over 3 years ago

$360-361 USD

Paid on delivery

At Kaskade, we pride ourselves on empowering clients through a series of multi-level business solutions - strong building blocks that drive and sustain growth. # We are looking for full-time Technical Support Specialist (Chat/Email) As a Support Product Specialist you will not only support the customer experience but the support team as a whole with your technical knowledge, product understanding and in-depth system workflow expertise. -Provide a world class experience to all current customers who are in need of support, troubleshooting, inquiries, concerns, product knowledge and adoption. -Mentor and assist the customer support team with email and chat-- specifically those more technical in nature and those that require a deeper product knowledge. -You will take the lead on more technical inquiries and in coaching the team on more technical issues. -You will work with leaders of the support team on system consolidation, process refinement and workflow improvements.

Communications

Technical Support

Project ID: 28905106

About the project

19 proposals

Remote project

Active 3 yrs ago

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19 freelancers are bidding on average $361 USD for this job

@mnomanrajput

Hi, I am Technical support expert and have vast experience in managing network and security. i can troubleshoot the problems quickly. please message me.

$360 USD in 1 day

5.0

(6 reviews)

2.8

@cheemaseerat

Hi, I have handled such projects for more than 8 years. I can professionally handle all requirements of customer service, quality control and improvement, specifically for telecom and other technical products. I would like to discuss my experience in detail. Hope to hear back soon.

$361 USD in 7 days

4.6

(1 review)

1.8

@luisaviviana

My name is Luisa Viviana, I am 14 years old I want to enter this project , I need to pay my college expenses

$371 USD in 7 days

0.0

(0 reviews)

0.0

@chadimoussa96

Hello, i would be honored to be selected to work with you to achieve customers satisfaction i any technical issues he need support with.

$361 USD in 3 days

0.0

(0 reviews)

0.0

@tirth8250

I have worked as an Technical Support Assistant for some time and can solve problems quickly. Will able to provide solution via emails or calls.

$360 USD in 10 days

0.0

(0 reviews)

0.0

@evols

Hello there I have 6 years working experience in technical assisting a and communicating. I have worked with international companies like Siemens in this capacity. I strongly believe I can deliver quality services for u many thanks

$360 USD in 7 days

0.0

(0 reviews)

0.0

@zarappa

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person. ... applications support specialist.

$360 USD in 1 day

0.0

(0 reviews)

0.0

@ermadhu82

I'm an engineering graduate with experience in industrial sales and support.....................................

$360 USD in 30 days

0.0

(0 reviews)

0.0

@msnizamshafii

Hi, I'm a senior customer service handing customer worldwide to solve their IT problem . I have 10 Years experience in various IT field and internet specialized in computer networking. I'm surprise your task listed below is what I'm specialized : -Provide a world class experience to all current customers who are in need of support, troubleshooting, inquiries, concerns, product knowledge and adoption. -Mentor and assist the customer support team with email and chat-- specifically those more technical in nature and those that require a deeper product knowledge. -You will take the lead on more technical inquiries and in coaching the team on more technical issues. -You will work with leaders of the support team on system consolidation, process refinement and workflow improvements. Sincerely, Msnizam

$360 USD in 7 days

0.0

(0 reviews)

0.0

@antiemo2

I read the opportunity of this job post for with great interest and would like to learn more about it. To give you a brief overview of my skillset – I have been with BPO Industry for 10 years and have contributed to various roles IT Roles. I worked for a broadband account from 2009 to 2011. After that I worked for Microsoft under SITEL from 2011 to 2013. I transferred to ECE as a Level 2 Technician from 2013 to 2015 and switched to JET as an Order Processor and got promoted as a Supervisor from 2016 to 2018. I went back working from home from March of 2018. I am a Microsoft Certified Technician and Associate and has a lot of experience in Customer Service, Technical Support, Data Entry and I am also knowledgeable in using Zendesk and Netsuite. If the position is still available and you feel I may be a possible fit, please let me know.

$361 USD in 7 days

0.0

(0 reviews)

0.0

@israrjutt

HELLO SIR, I am happy to talk with you thanks for connecting me. I am 2 year call center exprience. Chat and communication to good. thank you.

$360 USD in 2 days

0.0

(0 reviews)

0.0

@jdikram

Hi, I am Junaid Ikram and i have been working for over 16 years in the field of Technical Support for IT and Fin Tech companies. I have been working for companies based in the US, one was a startup and the other is a fortune 500 company. I have sound experience managing networks and systems and troubleshooting systems along with MS Office and other programs. I have good communication skills along with the technical skills. I have done my bachelor's in computer science. Where as i also have an MBA in Project management. I find my self a suitable candidate for the job and would love to work for you and hopeful to have a good working relationship. Also i would want to know the payment defined is it for per hour basis or project base? Looking forward to your kind response. Thanks! Junaid Ikram

$361 USD in 7 days

0.0

(0 reviews)

0.0

@Tomlover

Hey, I just wonder if your still hiring? :) 09367877588 you can call me anytime for an interview :)

$361 USD in 7 days

0.0

(0 reviews)

0.0

@Site11

Hi. I have almost a dacade of experience in chat support. I would love to work on this project. I am available for tech support and ready to answer the quarries the customers have. I'll give real time response to customers (( Ready to work on your timings)) Waiting for your response. Please reply Thanks

$360 USD in 7 days

0.0

(0 reviews)

0.0

@oladolabomi

Hello I have worked as a Support Engineer for several Technology firm providing extensive support of Cloud computing, Hardware and Software configuration as well as management. I would be open to discussing more about this role or opportunity with you. Thanks.

$360 USD in 30 days

0.0

(0 reviews)

0.0

@ingjdcamargop

Hello, I offer you my services as a support and maintenance technician. I will find the optimal solution, fast and efficient to your problems giving you my knowledge and skills acquired for over 6 years supporting many families and schools. Always looking for customer satisfaction.

$360 USD in 7 days

0.0

(0 reviews)

0.0

@iantoo86

Dependable and highly detailoriented Technical Support Specialist who delivers customer service excellence. Over 2 years of experience as a customer support/technical support specialist. Consistently exceeds metric goals with proven ability to troubleshoot and quickly resolve issues. Maintains a high level of professionalism to ensure customer satisfaction and loyalty. To obtain a position where my technical and customer service skills can be utilized while working in an environment where my positive job performance and strong work ethic is appreciated. Experience working remotely via chat, email, and phone.

$361 USD in 7 days