I am an IT Expert, with more than ten years of experience in business analysis among my nineteen years of total career experience in IT solutions providers in Egypt, and the Arab Gulf Region. Among which, have contributed to the process of launching the idea of collaborative computing, and developed a solid foundation for business process management / automation - as an IT Consultant, Business Analyst, Technical Architect, Project Manager and Team Leader.
The key qualifications obtained throughout my career combined strong competency of Business Process Management (BPM), Intranet & collaboration; Enterprise Content Management (ECM), Messaging, Workflow, Knowledge Management, IT Security, and backend integration.
Qualifications Summery
Analytical, enthusiastic, innovative, and highly accomplished Business Analyst / IT Consultant, with an exceptional track record of contributions in complex IT projects and exceeding expectations throughout my entire career experience in IT solutions providers in Egypt and the Arab Gulf region. Key qualifications obtained in my career combine strong competency of business process management / automation, Intranet & collaboration; messaging, workflow, knowledge management, security, and backend integration.
Professional experience
Oct 2008 till Present
Independent Business Analyst
Contracted by companies like Wipro, Gulf Business Machines (GBM), Business Technology Experts (BTe), ABC Technology - on a "contract" basis - for business analysis activities of Business Process Management (BPM) automation projects.
Manage requirements, conduct elicitation, develop documentation, interact with stakeholders, synchronize with PM, development, and QA teams, and appraise change management. The following list renders a number of key assignments I have assessed in the past five years:
Ajman Municipality eServices transformation project (UAE)
Ministry of High Education (Egypt): Country-wide universities portal
Ministry of Finance (Oman): BPM Assessment
Ministry of National Economy (Oman): Intranet Deployment
Ministry of Interiors (Kuwait): Information Security Assessment
Abu Dhabi Aircraft Technologies (ADAT): Messaging Architecture Assessment (UAE)
Real Estate Bank of Abu Dhabi: Correspondence Management Workflow System (UAE)
Petroleum Development of Oman: Workflow Modeling (Oman)
Emirates Oil: BPM Assessment (UAE)
Omani Research Council: IT Architecture Assessment (Oman)
Ministry of Finance (Oman): BPM Assessment
Expertise Information Technology
Jan 2003 till Jul 2008
eGovernment Solutions Division
Principal Business Analyst
Acted as project leader on many simultaneous engagements with clients providing direction to application developers and client project team members. Have also managed the full product life cycle for both BTe e-Tarasol; a web based correspondence management system, and BTe e-Majalis; an integrated Intranet portal for managing end-to-end parliamenatic activities and processes.
During my employment with BTe, have led and assessed a major BPM project for three years in the Federal National Council (UAE Parliament) in which we had transformed more than thirty business processes into an integrated Intranet portal for members, employees and connectivity with governmental institutions and other Parliaments.
QuadraTech for Information Technology
Skills
Domains
IT Consultancy, IT Projects Management, Business Process Management (BPM), Knowledge Management, Business Intelligence, Backend Integration, Enterprise Content Management (ECM), and RDBMS.
Business Analysis
Elicitation, requirements management, requirements analysis, business process analysis, modeling, UML, scenarios & use cases, SWOT analysis, user stories, and vendor analysis.
Software Tools
MS Visio, MS Office, MS Project, MS SharePoint, IBM Lotus Domino / Notes, IBM CM, and many others.