I have an ambition to accomplish a responsibility in the organization by using skills and perseverance hence competently contributing to the progress of organization. I like challenging carrier and that job where my skills can be best utilized.
I have a know-how in managing & leading teams for process operations, experience of developing procedures, service standards for business excellence and to ensure that the process surpasses achievement of delivery & service quality norms for clients.
Insightful experience of 9+ years in Financial Information Processing being associated Operations, operations reconciliation, insurance remittance and Forbearance (Re-aging and recovery of NPA) with CitiFinancial, TCS e-serve. I possess deftness to control functioning of processes & implementing processes in line with the pre-set guidelines. I do have a track record of managing processes/SOPs and streamlining workflow & creating team work environment to enhance productivity.