Customer service rep

PM me more details. I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.

i hearby can satisfy your customer .can solve all the problem of your customer by giving correct information

Im working as financial care rep right now and i can definitely work for the Project description below

Dear Hiring Manager, I am Md. Momenul Haque from Dhaka, Bangladesh. I have carefully gone through your job posting on Customer Service Reception job. Although, I am a new Freelancer in the outsourcing sites but I have 8 years working experiences some Corporate Offices. I am expert in the Data Entry, Web Research, Microsoft Office, Adobe Photoshop, Adobe Illustrator and very fast Typing capacity. I am ready to do few sample work before awarding the project so that you can have a idea about the Quality of our work. I don't compromise with the Quality I can confidently say that any types of Typing Work is so easy for me. I can Perform your work very fruitfully. Please, see my Profile that are Mentioned Professional working experience some private company very successfully. Thanking You for your consideration. Md. Momenul Haque

Hello, I'm experienced customer service rep and I'm interested in this job. Please contact me for more queries. Thanks Regards Rachel

I have worked with a floral company with the responsibilities given below: • Taking calls to place orders, provide information about products or services before placing order and answering inquiries • Answering emails and tickets • Providing live chat service • Handling complaints, dealing with unhappy customers, resolving situation and making customers happy • Calling customers for declined credit cards, address correction, approval of substitutions, feedback, follow ups to see if they would like to place order again for future • Charging credit cards, sending Paypal invoices, forwarding receipts, using payment systems like Moneris and Stripe • Co-ordinating with the team of the team of the florists and see if they need any help with any of the orders and resolving the situation for them • Co-ordinating with delivery team and update status of the orders. • Helping drivers in calling customers for address correction or in the case of recipient not being home • Helping the local florists with fulfilling orders, giving them the price increase if they need, getting approval of substitutions in the case of missing products • Calling local florists and convincing them to be part of Canaflora as filling florist. • Bringing the local florist on the network by setting up their account and training them on how to use the system • Co-ordinating with order gatherers and sending shops and encourage them to send more orders Please get back to me so we should discuss more. Nasir