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Customer Service Agent for Company Email

£2-5 GBP / hour

Closed
Posted over 7 years ago

£2-5 GBP / hour

We are looking for a customer service agent to take care of customer queries, order issues, product issues and business enquiries. This will require handling our team email account.
Project ID: 11991942

About the project

78 proposals
Remote project
Active 7 yrs ago

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78 freelancers are bidding on average £4 GBP/hour for this job
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Dear Sir/Madam, I am a student migrating to UK next September to join Nottingham Trent University and this job posting caught my eye. I am a professional freelancer and currently looking for a company to work with on a long term basis. While reading the post, I could not help thinking that this is the perfect job I was looking for! I'm an all rounder and never limited to a set of duties. I have admin and customer service experience of nearly 2 years and all the companies I have worked so far have been impressed with my charming work. I'd be more than happy to provide you with references. The most recent companies I worked for are UK based companies (Castlegem Inc. UK and Dionysius Importers, UK ) I have served many companies. Most of the time I was first hired as a VA or a CSR but then it always turned out to be more than that. And I just loved handling things, being in the center of everything! I'm confident that with my multi tasking abilities I'd be the greatest fit. That being said, from my side, I'm looking for a company to work long term since I'd be moving to UK and I prefer doing freelancing because it's easier than a physical part time job. It helps me concentrate more :) I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would love to be a part of your organisation! Kind Regards, Sachini
£5 GBP in 25 days
4.2 (14 reviews)
4.6
4.6
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I have read the description and consider myself to be the best fit for this position. I have a great experience of handling customer service and email support. I have worked with different companies handling order processing, providing information, handling complaints and resolving difficult situations. I always make sure to be professional and polite white writing emails and take good care of grammar and spellings. Please get back to me so we should discuss details and see how should we start working. Best Kyle
£5 GBP in 40 days
5.0 (2 reviews)
1.6
1.6
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Dear Hamedzmorad: I am a experienced VA from the Philippines with extensive and solid experience with managing an e-store. Please head to my portfolios for samples of VA related projects similar to the role. Hope you find my skills and service offered be beneficial to your business. Please don't forget to check my account and feedbacks for reference of my past works. Looking for a long term job if possible. Kind regards, Algie
£5 GBP in 40 days
5.0 (2 reviews)
1.2
1.2
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I am freelancer with 7+ years of experience in Customer Service,email support,Order line department. Currently working for e-commerce company based in UK from last 4 years and handing all their customer service via email and escalation handling as well. Ready for an interview any day any time as per your convenience as I am available as per UK time. Regards, Ash
£3 GBP in 40 days
5.0 (1 review)
1.1
1.1
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Hello client, I am Orane Ellington, a talented and dedicated writer/ designer who is willing to go above and beyond your expectations in order to provide the best service possible in regards to your project. I possess Bachelors in Computer Science and Media, and as a result I am fully capable of delivering high quality work. For over five (5) years, I have worked on my writing and graphic design skills which are the perfect level of experience for any job in my area. I am interested in long term work- I hope we can use this job to build a long term relationship. In all I do, I always stand to deliver my best or nothing at all – I believe that failure is not an option. I look forward working with you; I humbly await your reply on this task. Thank you, Orane Ellington.
£5 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am new to this website but I work as a freelancer on another site and have experience in similar projects. Hope it will not be problem for you that I am new and I will get the chance. Hope to hear from you soon. Best regards, Khrystyna
£4 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I have previous BPO/call center experience in handling customers via email support, which makes me proficient at the tasks that are involved in this project. Also, I can work well under time pressure when needed. These experience and skills make me fit for this job.
£3 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I have worked in a research firm and have carried out a lot of cold emailing and email based expert interviews therefore I have an experience with how to handle this project. We can discuss about the project in more details once you accept my proposal.
£2 GBP in 40 days
0.0 (0 reviews)
0.0
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A proposal has not yet been provided
£5 GBP in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi Hope you are fine. I have more than 4 years of customer services experience in both in house, retails & back-end. Also i have worked with many clients on customer services projects and would love to show case my skills. I would love to perform more hours in needed. Looking forwards towards a great and positive response from your end. Thanks
£2 GBP in 4 days
0.0 (0 reviews)
0.0
0.0
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I have good skills in computer systems and languages; I have a perfect setting of office at my home, with internet, printer, and computer to function everything in the right manner. If situation requires, then I can handle several tasks at once as well, and I am always keen on handling new projects.
£3 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi! Why me? Experience: I have been working as and Email Support Specialist/Manager for over 8 years now managing Tier 1 and Tier 2 Level of support which includes handling email queries pertaining to account access and update, tracking orders, issuing refunds, subscription cancellations, sending out replacements, as well as handling some irate customers. I have also been a client care manager with managing a team from 2 to 8 agents, creating SOPs, also tasked with training new agents as well as maintaining quality assurance. I am detail-oriented, proactive, goal-oriented, deadline driven, a fast learner and can work with little supervision. I love helping customers resolve their problem queries and love receiving the "thank you" acknowledgements from them. I take pride with my work and value quality over quantity. I am available for 30-40 hours a week and can start immediately. Let me know if you have further questions. Kindest, Joy
£5 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I think I am a good fit for this job because I have all the qualities that you are looking for. Experience is the golden factor in this project where you find in me at least 3+ years of working experiences over all the factors in your project.
£2 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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I work in a company for 6 years as an Auditor which part of my job is to gather info and check the data one by one and process clients account using excel I can check if the name and other data ate tally with our system. I am also a flexible person and can handle pressure.
£3 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello There, My extensive experience in the customer service has taught me the value of providing positive, individualized service to all customers.I have what it takes to fill the requirements of this job, using my excellent service skills and communication skills, my positive attitude for everyone. I am a conscientious person who work hard and pay attention to detail. I am flexible, quick to pick up new skills and eager to learn from others.I understand this job requires a lot of hard work and dedication.I am a person with strong interpersonal skills and have the ability to get along well with people. I enjoy looking for creative solutions to problems. Please feel free to reach out to us to discuss this further. Regards, Abhash
£3 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, My name is Aleksandar Filipov. I was born in Germany, but I live in Macedonia. I had finished University with a title "Business in English as first language and German language as second language" in 2014. In 2015 I became State approved court translator and interpreter in Serbian language and since April 2016 also State approved court translator and interpreter in German language. I am currently working 8 hours a day (Monday to Friday) as customer car agent for a Romanian company or better said for a antivirus called Bitdefender. We are handling inbound calls and e-mails for customers from German speaking countries (Germany, Austria and Switzerland). In my spare time about 1-2 hours a day I do also customer service for a client in Germany (Spreewälder) with food and drinks as well. Doing this I hope I am qualified to do your job. I can assure you that I am honest, engaged and dedicated to the job, and also flexible. Due to my working hours I had to restrict my time to 30 hours a week which I think is enough time because I spent only 10 hours a week cleaning the e-mail for my German customer. If you could provide more information for a start it would be most appreciated. Other skills : -Data entry; -Excel; -Web research etc. Don't hesitate contacting me through my mail address, Freelancer or even Skype as alex.filipov82. Thank you and hope we could cooperate in the future! Regards, Aleksandar Filipov.
£3 GBP in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am an accountant and I am confident that I can handle emails related issues. Thanks
£4 GBP in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello! I can help you with this project, I have the team of experienced professionals. Looking forward to a positive response from your side. Thank you.
£3 GBP in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
£4 GBP in 1 day
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
£3 GBP in 7 days
0.0 (0 reviews)
0.0
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About the client

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United Kingdom
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Member since Nov 4, 2016

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