Serco – job offer with German language in Kraków (Poland)

Main responsibilities:<ul><li>customer service from travel and flying sector in German and English language</li><li>handling incoming calls and e-mails</li><li>solving problems and customer questions which appears before, during and after their travel (e.g. problems with booking flight tickets, luggages, cancelled/deleted flights, room reservations in hotels, renting a car) – Serco provides previous full-paid appropriate training</li><li>delivering the highest quality customer service and support before and after sales</li><li>work mainly via phone / e-mails This is a full time, shifted job.</li></ul>Start date: 9th December 2015 or 4th January 2016<br /> 

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Project ID: #12412598

About the project