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$7 USD / hour
Flag of BRUNEI DARUSSALAM
kuala belait, brunei darussalam
$7 USD / hour
It's currently 10:43 AM here
Joined September 3, 2013
0 Recommendations

Natalia Z.

@Mashunya1

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$7 USD / hour
Flag of BRUNEI DARUSSALAM
kuala belait, brunei darussalam
$7 USD / hour
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Interpreter/Translator Russian and English; Customer Support

Responsible and highly organised person with excellent oral and written communication skills in English and Russian (native Russian speaker). Main areas - telecommunications, oil and gas industry, legal, business. 10 years experience working in Russian telecoms companies owned by UK corporations. Gained significant experience in translation/interpreting as well as in client account management, customer relations, customer support, project management dealing with the companies' major customers - Shell, BP, Exxon, Schlumberger, Chiyoda and others. Looking for opportunities to apply my skills and deliver excellent results.

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Portfolio

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Experience

Client Account Manager

Sakhalin Telecom (Cable&Wireless)
Feb 2001 - Jun 2009 (8 years, 4 months)
Built and managed relationships with the company’s key corporate international customers (Shell, Exxon, British Petroleum, etc.) •Managed relationships with local and international suppliers •Handled customer orders throughout order management cycle- from initial inquiries and producing quotations to after sales and complaints’ management •Acted as the main contact person for service issues for major customers; escalated and followed up the issues; prepared official reports about the reasons

Commercial Manager/Interpreter/Translator

Sakhalinsvyaz (Cable&Wireless)
Jun 1997 - Feb 2001 (3 years, 8 months)
Acted as the main focal point for Commercial Director •Managed design and publishing agencies to produce high quality advertising materials •Organised participation in annual regional exhibitions •Contributed to organisation of internal and external conferences •Ensured effective communications within the department •Prepared agendas for the department meetings and produced final reports •Produced weekly analytical reports based on marketing and finance data •Conducted bus

Administrative Assistant/Interpreter/Translator

Rayonier (American timber corporation)
Sep 1996 - Jun 1997 (9 months, 1 day)
Supported the Business Director to mobilise and operate the company in Russia •Assisted in visa applications and liaison with local authorities •Organised travel arrangements and accommodation for the company’s employees and visitors •Maintained and updated customers, suppliers and employees contact lists •Managed office supplies •Performed secretarial functions •Conducted business interpretations

Education

Diploma in Management

The Open University, United Kingdom 2002 - 2009
(7 years)

Teacher/Interpreter of English and German

Sahalinskij Gosudarstvennyj Universitet, Russian Federation 1992 - 1997
(5 years)

Qualifications

Diploma with honours

Sakhalin State University
1997
Diploma with honours is awarded to students who get top grades in the main subjects applicable to the awarded qualification.

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