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san diego, united states
It's currently 3:11 AM here
Joined September 7, 2014
0 Recommendations
Wendell Lane B.
@lanebeck
6.6
6.6
100%
100%
san diego, united states
100%
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Salesforce Consultant
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Experience
Salesforce Administrator and Business Analyst
Oct 2014 - Present
Leading the implementation of a new Salesforce.com instance. Defining business requirements and developing custom solutions in Salesforce.com. Co-developing strategic plans. Key contributor in core cross-functional system integration team. Taking full ownership of data management, defining and enforcing Best Practice data governance. Training, coaching and guiding users. Troubleshooting and resolving all issues in a timely manner. Communicating system features and limitations to all users.
Business Analyst
Jul 2013 - Aug 2014 (1 year, 1 month)
Developed and maintained key sales, marketing and operational metrics for sales and executive management including Salesforce.com dashboards. Provided sales and marketing KPI’s and analysis to senior management on a daily, weekly, monthly and quarterly basis. Provided direction and support for sales process improvement as part of a cross-functional team. Led the team to evaluate, pilot and implement LevelEleven gamification add-on to Salesforce.com
Sales Operations Analyst
Sep 2011 - Jan 2013 (1 year, 4 months)
Provided strategic direction and Sales Operations support to 100+ sales and service employees. Developed and reported key operational metrics to senior management monthly and quarterly. Maintained and improved Salesforce.com data and workflow. Participated in cross-functional Agile sprint teams to ensure optimum business processes. Developed reporting in NetSuite ERP
Education
Bachelor of Science in Business & Information Systems
(4 years)
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