Kris C.

An IT Professional with 3 years of experience both in BPO and the corporate industries, particularly in client facing areas such as Business Operations Analysis and Project Management. Core Skills: • System Implementation/Software Development Process (monitoring from Design and Analysis of Man days, Cost, Time and Motion/Scheduling, to Development and Unit Testing, to Delivery and Release, to Testing and QA (SIT/SAT/UAT), to Deployment and PPT, up to Maintenance) • Project Management (Monitoring updates and driving progress up to completion of scheduled and adhoc activities) • Reporting and Analysis • Business Controls (Process Documentation) • Knowledge Management/Technical Writing (Users’ Manuals/Job Aids) • Incident Management (Root Cause Analysis) • Process Improvement Also knows about the following: • Employee Data Management • Basic Web and Graphics Designing Loves: • Photography and Videography • Leisure or Adventure Travels/Travel Photography • Music & Sports