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$20 USD / hour
Flag of SLOVENIA
prebold, slovenia
$20 USD / hour
It's currently 8:10 AM here
Joined February 1, 2021
0 Recommendations

Klemen R.

@KlemenRI

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$20 USD / hour
Flag of SLOVENIA
prebold, slovenia
$20 USD / hour
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Customer Service Provider

I am a customer support specialist with experience in e-commerce and gaming. My interests and hobbies are learning game development and gaming in general, interested in new technologies and crypto, and living greener as well.

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Experience

FREELANCE PLAYER SUPPORT AGENT (GERMAN)- REMOTE

MOGI GROUP LTD.
Feb 2022 - May 2022 (3 months, 4 days)
- Providing customer support services

SR. CUSTOMER SUPPORT AGENT/SALES AGENT FOR AUSTRIAN AND GERMAN MARKET

MEGASPLET D.O.O.
Jul 2021 - Nov 2021 (4 months, 1 day)
- Responsible for operational customer support for the entire German-speaking market - Customer support by phone, email, via social media and live chats - Order processing - Resolving claims and complaints - Translating, editing and proofreading product descriptions, user manuals, technical guides, marketing copy, product pages and landing pages - Various ad-hoc tasks

SR. CUSTOMER SUPPORT AGENT/SALES AGENT FOR AUSTRIAN AND GERMAN MARKET

HS PLUS D.O.O.
Mar 2021 - Jul 2021 (4 months, 1 day)
- Acting as manager's stand-in in case of absence - Handling of complex customer cases - Customer support by phone, email, via social media and live chats - Order processing - Resolving claims and complaints - Translating, editing and proofreading product descriptions, user manuals, technical guides, marketing copy, product pages and landing pages - Various an-hoc tasks

Education

Bachelor of Science in Nursing (BSN)

Univerza na Primorskem, Slovenia 2010 - 2021
(11 years)

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