Customer service specialist with 10 years of experience in the tourism industry and now logistics.
I am a dedicated and empathetic customer service professional, committed to providing exceptional support and ensuring customer satisfaction. With excellent communication skills and a problem-solving mindset, I thrive in resolving inquiries and addressing concerns promptly. My goal is to leave a positive impact on every customer interaction, fostering long-lasting relationships built on trust and reliability.
Fluent in Spanish, Catalan and English.
My expertise includes account management, business development, data entry, and negotiation.
Proficient in Google Drive, Word, Excel, Gmail.