I have over 11+ years’ experience in Information Technology as a Desktop Team Leader, Sr. Desktop Engineer, and ICT Engineer. I have worked with world top most companies like IBM, HP, CSE, AMEX, KDDI, DuPont Etc.
My Experiences are:
• Desktop Support, Server Support, Helpdesk, Customer Support, Technical Support.
• Incident management
• Asset management
• Server and Network Support.
• All Microsoft Windows Server, 2000 to 2012 and Windows 98, XP, Vista, Seven, and Windows 10, End User Support along with licensing knowledge.
• Outlook, Lotus Notes, Google Apps admin, Yahoo Small Business
• (MS office 2000 to 2013) Word, Excel, Power Point
• Cisco Router, Switch, Firewall, WiFi
• Any kind of desktop/laptop installation and troubleshooting. And Printer, Scanner, Fax, MFP, EPBX.
• All Projector, Video Conference device, VPN, Backup, Antivirus.
• Also good knowledge of EPBX, office desk phone, CCTV, Bio matrix, Internet Lease line.