Tech Support for the weeknds
$30-250 USD
Paid on delivery
Beecan Health is a leading Healthcare management Team. We provide professional skilled nursing to patients throughout California.
Summary: Beecan health is seeking a on call Tier 1 Technician who will be responsible for monitoring and maintaining the up time on our IT infrastructure on the weekends from the comfort of your home. (Saturday-Sunday 9-5 PM)
As a Tier 1 technician you will be providing customer service and diagnosing/troubleshooting our Computers systems remotely. Tasks can include but are not limited to, diagnosing software & hardware faults, dispatching technicians, step-by-step customer assistance, and fielding incoming phone calls. In this fast pace environment, expert communication and multi-tasking skills are a must. To be successful in this role, you must be a team player, a fast learner, and have a passion for customer service.
Qualifications:
- High school diploma
- 2 years of technical support/customer service work experience or equivalent
Have good communication skills for working with customers
Ability to multitask and handle difficult tasks
Be familiar with network troubleshooting
Self-motivated to gain basic proficiency with new technologies
Experience:
Customer Service: 2 years (Preferred)
Technical Support: 2 years (Preferred)
Education:
High school or equivalent (Required)
Work authorization:
Project ID: #22225907
About the project
8 freelancers are bidding on average $216 for this job
Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the More
Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role More
I have a team of experienced tech support reps that can work according to your preferred schedule. About me: I believe that my more than 8 years of experience in the outsourcing industry doing project management and More
Hello, I am looking forward to working with you and hearing more about the project. I have a masters degree in Information Technology and have several years experience in help desk support and networking troubleshootin More
To Whom It May Concern: We are an IT Firm that specializes in Tier 1 Customer Support and Managed Services. We have hundreds of clients and thousands of computers under management of our managed services platform. We a More