Custom Support Center script | zend framework

Cancelled Posted May 25, 2009 Paid on delivery
Cancelled Paid on delivery

Hello-

I need a custom support center where the visitors at my website can submit support tickets.

It should have these fields:

* name

* email

* priority

* subject

Then there will be ratio buttons/dropdown menu, sales, support, returns, wholesale

then an text area.

My admin area is not on the sites domain which is also zend framework.

So, when the user submits a ticket they will have a link emailed to them where they can view the support area. They can close the ticket as well.

It should track ip and browser info and all the support tickets will be saved.

As an admin I should be able to find tickets submitted by ip address. Of course reply and close.. reopen. just the same as the user.. but I want to track who's submitting these.

should use recapacha to match the website as well, but only when submitting a ticket, not replying.

We will be notified by email notifications and I should be alerted in my admin panel.

Requirements:

YOU MUST KNOW ZEND FRAMEWORK. I DON'T WANT TO PAY YOU TO REDO THE WEBSITE IN NORMAL PHP.

## Deliverables

must be bug and exploit free!!

Engineering MySQL PHP Project Management Software Architecture Software Testing Web Hosting Website Management Website Testing

Project ID: #3904972

About the project

2 proposals Remote project Active May 26, 2009

2 freelancers are bidding on average $191 for this job

nikhil2010

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$85 USD in 3 days
(59 Reviews)
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instantcodervw

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$297.5 USD in 3 days
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5.7