I have almost 8 years experience in Operations and Account Management.
Here are some of the skills I honed through my experiences:
- Client Relations
- Excellent Communication & Customer Service Skills
- Email Correspondence & Email Management
- Email Marketing (Upselling and Cross Selling)
- Calendar Management/ Appointment Setting
- Graphic Design
- Event Coordination
- Data Entry and Analysis
- Presentation Skills
- Creating reports, dashboards, SOPs, contract
- Problem solving & Analytical skills
- Time management
- People Management
Relevant Tools:
- Asana / Trello/ ClickUp
- Slack
- Canva
- MS Office
- Google Workspace (Mail, Docs, Sheet, Slide, Drive, Meet, Form, Data Studio)
But of course, I'm very much willing to learn more skills and tools! :)