Usra Q.

Long-term customer service associate with experience in the medical field as well as the retail field. Well versed in multiple means of communication to include direct phone, letters, email, chat support, and fax. I was also responsible for high quantity data entry with exceptional quality skills. Throughout my career, I have also been responsible for administrative duties, transcription, training new employees, and tasked with ensuring our most troubled customers were handled with courtesy, professionalism, and compassion. Used all technical resources at my disposal to research company needs. I have experience in writing as well. I previously worked for an internet site writing travel and dining articles. Recently, I've been writing articles of varying lengths, legalistic, and medical and dental articles.