Joanna D.

I am a professional virtual assistant (VA) with an ample amount of experience as an administrative assistant, customer service supervisor, project manager, event planner, grant writer/manager and social media marketer. I also have excellent writing, editing and proofreading skills which include academic, article, blog, creative and ghost writing. Excellent Internet and phone connection and reliability Proficiency with computers and shared networks Typing speed of 120 words per minute (WPM) -- Verified through TypingTest Personal and professional transcription Proficiency with Microsoft Office suite, including Word, Excel, PowerPoint, Publisher, Outlook Experience with Google Drive, Dropbox, Box, Cloud Experience with Asana, WordPress, SquareSpace, Wix, Weebly, GoDaddy, Prezi Ability to follow instructions, learn quickly and multi-task, all in a fast-paced environment with tight deadlines Ability to manage customer interest, expectations and satisfaction/dissatisfaction