Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$10 USD / hour
Flag of PAKISTAN
lahore, pakistan
$10 USD / hour
It's currently 2:59 PM here
Joined May 17, 2012
0 Recommendations

Syed Tabassum A.

@syedtabassumali

0.0 (0 reviews)
0.0
0.0
0%
0%
$10 USD / hour
Flag of PAKISTAN
lahore, pakistan
$10 USD / hour
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate

Accounts and Computers Professional

Expert in Customer Support and Service (Email and Ticket Support) Advanced Level Virtual Assistant Expert in Microsoft Office programs (Word, Excel, PowerPoint) Moderator in Graphics tools (CorelDraw, Adobe Photoshop) Advanced Skills in using Zendesk, Shopify, ShipStation, and different tools and CRM related and required for handling customer service.

Contact Syed Tabassum A. about your job

Log in to discuss any details over chat.

Portfolio

2061119
135830
2061119
135830

Reviews

Changes saved
No reviews to see here!

Experience

Assistant Manager Customer Support

Talk Agent Pvt. Ltd
Nov 2016 - Present
Communicated effectively with multiple departments to plan meetings and prepare welcome packages. Established strong relationships to gain support and effectively achieve results. Entrusted to manage the office in the supervisor’s absence. Provided timely, courteous, and knowledgeable responses to information requests and prepared official correspondence. Helped coordinate dozens of recruitment events that contributed to consistently high enrollment levels.

Lead Quality Analyst

Nestle Waters - Pakistan
Aug 2017 - Feb 2018 (6 months, 1 day)
Created multiple MS Excel and Open Office Worksheets for Agents to get quick access to different and accurate information, for Customer satisfaction, and for Management to get Statistical analysis of Quality standards.

Lead Quality Analyst

Rocket Internet - Jovago
Aug 2015 - Jul 2016 (11 months, 1 day)
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy, and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.

Education

Bachelor of Commerce

University of the Punjab, Lahore, Pakistan 1996 - 1999
(3 years)

Qualifications

HTML 3.2

Brainbench International
2001
Brainbench is the provider of skills certification exams on the internet.

Computer Fundamentals

Brainbench International
2001
Brainbench is the provider of skills certification exams on the internet.

Publications

The Beat

College Magazine
It was a peom written for my college mates, and was published in the annual college magazine.

Contact Syed Tabassum A. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.