Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$10 USD / hour
Flag of INDIA
jamshedpur, india
$10 USD / hour
It's currently 1:11 AM here
Joined October 17, 2019
0 Recommendations

Subhadeep R.

@subdercy

0.0 (0 reviews)
0.0
0.0
0%
0%
$10 USD / hour
Flag of INDIA
jamshedpur, india
$10 USD / hour
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate

15 years Exp in hospitality and BPO industry

Graduated in 3 years Hotel Management and applied nutrition Course from NSHM Academy Durgapur West Bengal India -(2004 batch) , however I am most exposed in tech support with BPO industry. Line of support were Printers, Desktop, laptops & MS OFFICE. Currently I am self Employed and engaged in Printing oriented jobs , which includes personalized photo/image editing skills. I have generic skill set in Photoshop , MS EXCEL, MS WORD, MS POWER POINT & PAINT BRUSH , I Take keen Interest in learning and self development through Online Portals. My Word Typing speed last calibrated was "150 ". I believe in Self Commitment, Punctuality & Business confidentiality. Last but not least " FAITH AND PERFORMANCE MAKES THE DIFFERENCE - MONEY WILL FOLLOW AUTOMATIC".

Contact Subhadeep R. about your job

Log in to discuss any details over chat.

Portfolio

5625698
5625623
5625698
5625623

Reviews

Changes saved
No reviews to see here!

Experience

SUBJECT MATTER EXPERT

LIMTEX PVT LTD
Jul 2012 - Oct 2015 (3 years, 3 months)
= Providing Technical resolution for HP laptops = Interaction with customers, understanding the issue & troubleshoot the technical concerns = Up selling HP products & services in resolved cases. = Maintaining parameters & achieving consistent targets for the process = Maintaining team’s regular data = Responsible for customer Satisfaction

PROCESS TRAINER

Wipro BPO Ltd
Jul 2008 - Dec 2011 (3 years, 5 months)
= HP Process Training (New hires). = Mentoring/Supervising Trainees activity = keeping track / Validating Attendance of direct reportees in MAP. = Conducting Assessments for Trainees post training. = Maintenance of Data /scores of OJT trainees = Appraisal of trainees in coordination with immediate supervisor Additional responsibilities: 1. Making of Head Count Reports for Training Dept 4. Maintaining over all training data base file e.g. Release reports, attrition reports for training Dept.

RECOVERY EXECUTIVE

Standard Chartered Bank (DSA – Guha Roy & Associates)
Dec 2005 - Mar 2007 (1 year, 3 months)
Collection of bad debted credit card accounts through telle calling = Settlement of accounts after negotiations with customers = Coordinating with Collection Agents = Maintaining day to day money collection records = Maintaining records of the settled accounts = keeping a track of potential accounts to be settled in upcoming days = maintaining the parameters & customs provided under banking regulations = Achieving Monthly targets

Education

2) 3 years Diploma in Hotel Management Year 2000 to Year 2003, NSHM Academy, Durgapur, West Bengal.

India 2000 - 2003
(3 years)

Qualifications

CCNA PERSUING

IIHT.
2019
ON PROCESS

3) Train The Trainer (T3) Certification on facilitation Skills ,Phase 1 & 2, Wipro BPO , Year 2009.

WIPRO LTD
2009
Train The Trainer (T3) Certification

Contact Subhadeep R. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.