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san pedro, philippines
It's currently 11:58 AM here
Joined November 3, 2015
0 Recommendations
Sherrynet S.
@sherrynetsolon
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san pedro, philippines
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Reliable VA and CSR
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Experience
Business Travel Consultant
Feb 2020 - Feb 2021 (1 year)
Monitor corporate travels
Coordinate with hotels and airlines
Communicate with travelers through Zendesk
Customer Service Agent
Apr 2019 - Jun 2019 (2 months, 1 day)
Handle easily manageable queue of inbound live chat, email, and phone requests.
Email Support Representative
Nov 2018 - Jan 2019 (2 months, 2 days)
Seasonal account
Assist online customer through Zendesk in tracking their orders using the provided system tools
Process refunds and product replacements through Shopify
Expedite delayed orders for good customer satisfaction
Education
Business Administration Major in Marketing Management
(Less than a year)
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