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“fantastic freelancer to work with! very prompt and very professional”tristan634 1 year ago
Web Researching & Database ManagementFeb 2015
(NY, USA) Elance Job Link: ☀ Using Unique & Specific Terms to Google, ☀ Online Directories Data Extracting (ZoomInfo, Manta, Yelp, Yahoo Directory), ☀ Social Media Researching (Google+, Facebook, Twitter, Linkedin etc.), ☀ Premium Contact Address Lookup (Using Various Methods), ☀ Checking the School's Contacts & Renewing, etc.
Amazon Customer Service & Social Media Marketing ManagerJun 2014
L&H Guerra Limited (London, UK) Amazon Store: Contract Link on UpWork: ~0150a6eb99f2597a9f ☀ Selling Etiquette, ☀ Amazon Customer Services, ☀ Competitive Sales Analyzing, ☀ Consulting Sales Techniques, ☀ Interviewing Customers, ☀ Managing Time, Territory & Priorities, ☀ Sales Management - Team Building, ☀ Sales Presentation Creating, Editing, Representing, ☀ Value Added Sales Strategies Compiling, etc.
Social Media Management & Administrative AssistanceApr 2013 - Feb 2016 (2 years)
Paula Hemmings () (Birmingham, UK) UpWork Contract Link: ~019e52e0c60b9d1133 ☀ Strategy Planning, ☀ Tactics & Execution, ☀ Community Management, ☀ Understanding How Content Works in a Social Web, ☀ Optimizing Content & Technology. ☀ Incredible Writing, ☀ To Be on Top of the Latest Digital Marketing Trends, ☀ Analyzing Overall Reputations, ☀ Leadership & Communication Through the Network etc.
Customer Service & SupportFeb 2012 - Sep 2015 (3 years)
TERRASAFE - PROFESSIONAL BACKUP & DRP SERVICES. (Ramat-Gan, Israel) > Responsible for new client lead and process generation, entire-agency customer experience, and production metrics. > Responsibilities of Hiring, and training customer service, inside sales agents and outside client referral agents, developing customer service and inside sales. > Created the Client contact center, scripting for customer service, inside sales etc.
Web Researching & EntryJan 2012 - Nov 2012 (10 months)
(CA, USA) Contacts Researching over the online directory sites (Manta, YellowPage, WhitePages, Lead, ZoomInfo, 411 etc) Finding out the criteria matched contacts from the directory sites, social media sites and very clever tricks to extract potential customer's contacts by using the best scrape method. » Data Finder » Data Converter » Location/Place Selector » Image Resizer » Data Input and Arrange » Quality Controler etc.
Customer Service Representative (Chat & Email Support)Mar 2011 - Jan 2013 (1 year)
Speech Trans Inc. (Android & IOS Apps) (TX, USA) Started working from the Chat Support role and then after 2 months, got some more responsibilities as Email Ticket, Customer Service and Follow-up. »» Customer Service »» Chat Operator »» Order Taker »» Payment System »» Answering Ticket »» Phone Call via Skype »» SEO & SMM »» Facebook Page Handling »» Twitter Page and Linkedin Page. Etc more when needed!
Personal Assitant & Web AdminFeb 2011 - Mar 2015 (4 years)
Vancouver Real Estate Inc. (Vancouver, Canada) Worked on each field of Real Estate Service, Personal Assistant of an Agent and appointment setting and all other administrative works! »» WebPage Admin »» Administrator »» SEO Consultant »» Business Solution Advisor »» Real Estate Listing »» Load Image with Description »» Blog Writer »» Telemarketer »» Social Media Marketer »» Online Profile Manager.
B.Sc. (Hons) in Computer Science & Engineering2011 - 2014 (3 years)
HSC (Science)2008 - 2010 (2 years)
SSC (Science)2002 - 2008 (6 years)
WINNER (2006)GAMMING CONTEST IN BANGLADESH
THE CONTEST HELD IN26 JUNE... I ATTEND IT AND ONLY FOR MY SKILL I GOT THE FIRST.