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islamabad, pakistan
It's currently 2:49 PM here
Joined February 12, 2008
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Salman N.
@salmannaveed25
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islamabad, pakistan
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Freelance Photographer
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Portfolio
Portfolio
Telemarket For Bell Mobility
Telemarket For Bell Mobility
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Experience
Technical Support Executive
Feb 2011 - Present
Helping customers solve technical issues with our widgets.
Answering questions from customers and prospective customers about the features and capabilities of our widgets .
Provide client support and technical issue resolution via E-Mail, Chat, phone and other electronic medium.
Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
Perform creation of new accounts using company provide software tools.
Able to work independently and effic
Sales Verification Officer
Feb 2010 - Jan 2011 (11 months, 1 day)
Making sure quality of sales and designing the system to increase the quality work.
Motivate team members with the help of different incentives and proper counseling.
Work hard to prove my capacity and loyalty to get promoted
To maintain the records of sales
To verify all the data twice from the customers
Sales and Marketing Officer
Jan 2008 - Jan 2010 (2 years)
Worked as a team member and achieved targets
Work hard to prove my capacity and loyalty to get promoted
To maintain the records of sales
To verify all the data twice from the customers
To get all the relevant data as required
To provide helpline number and information for future assistance
To assist customers if they face any problems
Handling unsatisfied customers through telephonic conversation
To achieve monthly sales targets as given and to hit bonuses
Education
Master in Business Administration
(3 years)
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