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@ramygoda1590
Flag of Egypt Alexandria, Egypt
Member since August 5, 2018
2 Recommendations

ramygoda1590

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I have an excellent experience in networking/Linux/windows/vpn. please just ping me on freelancer chat to have a short discussion on your project. below is a brief on my experience: This is ramy mohamed gouda, I'm a network and system administrator. I have been working in networking for more than 5 years. I'm certified CCNP R&S, Comptia A+, ccna cyber ops. I have an excellent knowledge in: 1) Cisco devices (routers, switches), routing protocols, IPSEC, ASA, wireless, linux, ubuntu. 2) excellent knowledge in simulation tools like Esxi, vmware WorkStation, virtual-box, GNS-3, packet tracers and EVE-NG. 3) installing windows servers, linux servers and troubleshooting them. 4) I have an excellent knowledge in setting up VPN (IPSEC, OPENVPN, DUO Authentication). 5) I have an excellent experience in writing technical reports. I have done a lot of projects in routing and switching and wireless on this simulation tools and also in real life in my work at Orange. i will be glad to have the chance to help you anytime, just send me a message and no problem with the budget. Regards, Ramy
$20 USD/hr
65 reviews
5.0
  • 92%Jobs Completed
  • 86%On Budget
  • 90%On Time
  • 11%Repeat Hire Rate

Portfolio Items

Recent Reviews

  • image of Asif M. Project for Ramy A. -- 2 $15.00 USD

    “Ramy is really nice person and helpful. I'll definitely work with him in long term.”

  • image of Jonathan J. Policy Definition $20.00 USD

    “Great working with you Ramy!”

  • image of Juan W. Help needed for Openvpn installation on Windows 2019 server $35.00 USD

    “Ramy delivered all requirements with high skill and professionalism. Will work with him in the future.”

  • image of Joseph V. Cisco ASA 5500x engineer $25.00 USD

    “Very responsive and knowledgable, will definitely hire again.”

  • image of Jonathan J. Create a network -- 2 $30.00 USD

    “Ramy A is an awesome freelancer to work with. I would highly recommend him to anyone. His knowledge and work ethics are commendable. From now on, he'll be doing all my projects.”

  • image of Asif M. Project for Ramy A. $20.00 USD

    “Ramy did a fantastic job on time within budget. I'll definitely hire him again.”

Experience

Network Expert Engineer

Jun 2017

Duties -> Act as the 3rd level of technical escalation for the Service desk & incident management dept., lead & provide technical guidance and support. -> Timely and High-Quality handling of all subcases dispatched to IOC-Global Queue. -> Provide expert level of support for Customer faults related to routing problems, including complex routing issues, LAN switches, IPSEC, IKEv1, IKEv2, GRE, QOS, MPLS VPNs. -> Handling First Level of escalations for all subcases received

Incident Management Specialist

Aug 2015 - Jun 2017 (1 year)

Duties: -> Conduct initial diagnostics and undertake full fault diagnostics to resolve where possible, customer faults. -> Provide a professional technical point of contact for customers. -> Perform technical escalations in line with company procedure. -> Monitor systems, customer networks and products, deal with alerts and events as appropriate. -> Document all troubleshooting and incident management actions.

techinical support engineer

Nov 2013 - Aug 2015 (1 year)

Duties: -> Install, test and upgrade new technologies. -> Hardware, Software and network troubleshooting. -> Follow standard processes and procedures. -> Identify and escalate priority issues per Client specifications. -> Recording problems and solutions for future reference. -> Ability to explain technical issues clearly to non-technical colleagues. Technical support team leader engineer: -> At March 2014, I had a promotion to be a team leader of technical support department.

Certifications

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    94%

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