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$85 USD / hour
Flag of PORTUGAL
lisboa, portugal
$85 USD / hour
It's currently 3:54 AM here
Joined January 11, 2019
0 Recommendations

Peter Donizette De O.

@peteroliveira25

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$85 USD / hour
Flag of PORTUGAL
lisboa, portugal
$85 USD / hour
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Engineer - Customer / Technical Support / Air Safety / Maintenance

I am an specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety, Investigation, Maintenance, Audits, Continuous Improvement and more. If you need any support in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services.
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Contact Peter Donizette De O. about your job

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Portfolio

5433056
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
5433258
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
5433058
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
5433056
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
I am a specialized Engineer with more than 20 years of experience in the industry, most of them in the aerospace one related to Customer and Technical Support, Customer Satisfaction, Reports, Training, Safety Management System, Investigation, Maintenance (MRO), Audits (Findings and Problems Resolution), Continuous Improvement (Lean Methodology) and more. If you need any support and /or content writing in this area or even support in related areas and engineering office tools, it will be my pleasure to offer my services. Main topics covered, but not limited to: - General aviation - Maintenance, Repair and Overhaul, including authorities requirements (Part 145) and Audits - Reliability - Safety Management System (SMS) - Landing Gear - Technical subjects and deep research - Case studies for safety and promotion (culture mind) - Customer relationship management
Consulting and Writing - Aviation and Technical fields
5433258
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
If you need any support, material content, problem resolution, and training in the Continuous Improvement field, it will my pleasure to help you. Consider the following main topics (but not limited to): - Lean Principles - Wastes - Process Management - Continuous Improvement Players - Excellence Levels - Continuous Improvement Dynamics - Lean and Quality Tools
Support In Continuous Improvement Lean
5433058
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS
If you need to implement or maintain the Aviation Safety Management System (SMS) according to your local authority and ICAO document 9589, this is something I can help you since the implementation plan, defining strategies, actions, procedures, processes, training plan, until its full implementation; or supporting any specific area of the SMS: - SMS Team Structuration; - Gap Analysis; - Implementation Plan; - Safety Committee; - Training; - Safety Manual; - Procedures and Process (Policies, Objectives, Operational Procedures); - Safety Report (Hazardous identification management); - Safety Risk Management and Action Plan; - Safety Promotion (communication, events, reports, safety culture); - Safety Assurance and Continuous Improvement (indicators, goals); - Safety audits; - Others.
Support In Aviation Safety Management System SMS

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Experience

Senior Engineer - Consultant and Training Instructor

RG4P Consulting
Feb 2019 - Present
Commercial, Customer and Technical Support Maintenance Repair and Overhaul (MRO) Quality Air Safety Management System (SMS) Continuous improvement (lean methodology), root cause analysis, problem resolution Customer relationship management Training

Customer Care & Technical Support Leader Engineer

Embraer
Nov 2005 - Feb 2019 (13 years, 3 months)
â–ª Technical & Customer Support Team leadership â–ª Excellent skill in Customer relationship management and support â–ª Investigation of products with failures or low performance in operation â–ª Implemented the Safety Management System (SMS - ICAO Doc 9859) â–ª Repair station (Part 145) activities and process support â–ª Continuous improvement / lean methodology â–ª Training

Commercial / Sales Contracts Administrator

Embraer
Sep 2001 - Nov 2005 (4 years, 2 months)
â–ª Negotiation and sales contracts management â–ª Purchase orders analysis and forecast, delivery plans and integrating the interface areas of planning and production to achieve the delivery performance â–ª Products and scope modification management â–ª Consultant in the implementation of the SAP for the sales module

Education

Engineering, Electronic

Universidade do Vale do Paraíba, Brazil 1998 - 2002
(4 years)

Qualifications

Aviation Maintenance

EMBRY-RIDDLE Aeronautical University
2018

Training Development

Embraer
2018

Safety Agent

Embraer
2018

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