Maria Nathelyn A. Profile

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$4 USD / hour

mabalacat,

philippines

$4 USD / hour

It's currently 3:13 AM here

Joined October 4, 2014

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Maria Nathelyn A.

@nathelynawanin

0.0

(0 reviews)

0.0

$4 USD / hour

mabalacat,

philippines

$4 USD / hour

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Data Entry Operator - Data Processing Executive - Customer Service

I am a BPO Executive and a Call Center . I can work in any environment individually or as part of a team. I can also capably handle Copy Typing and Customer Service. Throughout my career I have also worked as a Customer Service and as a Customer Support Executive. Aside fro got a 6 months work as encoder with speed and accuracy from scanned images to Word. I can type 45wpm and higher. My skills have earned me a good reputation and with all these positive aspects I am hoping forward to be hired by you today. I am ready to start work for you now.

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Experience

Convergys

Jun 2014 - Present

• Assist customers with regards to their technical issues by fixing or troubleshooting on their purchased printers both personal and workgroups. • Assist them as well when they want to purchased parts that they need on their printers. • Answer telephone inquiries from customers regarding the status of units and other service issues like when we do dispatch of the unit or specific part. • Was able to expand my knowledge with regards to technicalities since this one deals with hardware. Assist customers with regards to their technical issues about the AOL software and its services like their internet connection, connection setup, installing the software and virus related issues. • Upsell products that are beneficial to customers which are related to the product that we support. • Help our customers basic updating of their information from our end.