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$15 USD / hour
Flag of NIGERIA
ikeja, nigeria
$15 USD / hour
It's currently 5:27 PM here
Joined December 5, 2016
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Kenneth L.

@kennephant

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$15 USD / hour
Flag of NIGERIA
ikeja, nigeria
$15 USD / hour
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Data Entry, Appointment Setting & Customer Service

Zealously ready to assist you produce positive results, worked for over 10 years, presently a registered and legal virtual assistant available 24 hours a day and 7 days a week. A true all-round general assistant with various abilities including to dedication, hard-work, meticulous, efficient, multi-tasking with assurance to handle all aspect of understandable tasks and duties, while increasing overall productivity with standard and effective work force. The Goal:  Not only meet your project requirements but also create a long-lasting relationship with positive impact on your business.  Absolutely guaranteed that I experience stress for your satisfaction. Services Rendered:  I specialize in [Data Entry, Administrative and General Research, Customer service, Email respondent, Any form of Calling, Service and Support, SDR, Appointment setting, Profile monitoring and engagements], providing high-quality deliverables tailored to your unique needs. By thoroughly understanding your objectives and requirements, I ensure that the end product aligns perfectly with your vision.  I excel in [Office executive, Ecommerce practices, Usage of CRM tools and Microsoft office packages, Social media Representative and General Personal assistant where required], offering comprehensive solutions to enhance your business. My strategic approach and attention to detail enable me to provide exceptional results in a timely manner.  More in [Just Request] with acceptance, no matter your challenges, I only require the briefings, etc.... Client-Focused Approach:  Active Listening: I believe that effective communication starts with active listening. I take the time to understand your ideas, concerns, and preferences. Your feedback and input are integral to the success of the project.  Collaborative Partnership: I view our working relationship as a collaboration. By working closely together, we can achieve remarkable outcomes. Your involvement throughout the project ensures that your vision is accurately translated into the final deliverables.  Transparent Communication: Regular updates and progress reports are essential in maintaining a transparent communication channel. I keep you informed about project milestones, challenges, and any adjustments required, ensuring that you are always up to date.  Timely Delivery: I value your time and prioritize timely delivery of your project. I adhere to agreed-upon deadlines and milestones, ensuring that your project is completed promptly without compromising on quality.  Receptiveness to Feedback: Your satisfaction is my utmost priority. I actively seek and appreciate your feedback throughout the project. I am readily available to address any concerns or modifications to ensure that the end result reflects your vision. Let's work together, Negotiable and Budget friendly. Thank you for considering my services. I look forward to the opportunity of working with you and exceeding your expectations! Best regards,

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Experience

Customer care, service and support

Dreamworks Intergrated System
Jan 2021 - Present
Proven experience in a customer service or related role. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Empathy and the ability to handle customer concerns with professionalism. Proficiency in using customer service software and CRM systems. Ability to work in a fast-paced environment and handle a high volume of customer inquiries.

Customer Service

Multichoice
Jan 2020 - Present
Customer centric responsibilities

Data Entry, Microsoft office Packages

141
Jan 2017 - Dec 2019 (2 years, 11 months)
Key Responsibilities: Data Entry: Input, update, and verify data in databases, spreadsheets, and other data management systems. Ensure accuracy and completeness of data through careful review and validation. Microsoft Office Proficiency: Utilize Microsoft Excel for data entry, analysis, and reporting. Create and format documents using Microsoft Word for various business purposes. Effectively use Microsoft PowerPoint for presentation preparation, if required.

Education

Bsc banking and Finance

Ebonyi State University, Nigeria 2012 - 2016
(4 years)

Qualifications

Harde Business School

Customer service and support
2023
All Round Customer centric

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