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$7 USD / hour
Flag of PHILIPPINES
lapu-lapu city, philippines
$7 USD / hour
It's currently 7:33 PM here
Joined October 22, 2020
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Janice Joie T.

@JoieJan

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$7 USD / hour
Flag of PHILIPPINES
lapu-lapu city, philippines
$7 USD / hour
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Virtual Assistant / Customer Support

I am looking for freelance work opportunities where I can apply my skills and abilities. I'm more interested in anything related to Healthcare or Medical Customer Service -- anything that involves updating medical records, refilling prescriptions, setting delivery dates for prescription orders, assisting with insurance issues, getting in touch with pharmacies to triage patients, as well as helping patients with general inquiries. I can also help Legal Techs with retrieving medical records for litigation purposes. I also went through intensive training in Marketing and Real Estate in the US which I can also use if necessary. Aside from the above knowledge and skills, I have a strong work ethic and hold myself to a high standard of exemplary service.

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Portfolio

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Experience

Record Retrieval Specialist

YoCierge Legal Tech
Mar 2020 - Jul 2020 (4 months, 1 day)
Retrieve medical and other records for YoCierge clients (law firm or patients themselves), follow up the requests until completion and use best judgments to proceed with the next step.

Lead Generation, Data Confirmer/Researcher

Blueprint Business Solutions
Feb 2020 - Mar 2020 (1 month, 3 days)
Cold calling small businesses in US and asking pre-qualifying questions to know if they are moving offices. Once leads are pre-qualified, as a data confirmed, we will make another outbound call to confirm the details and send the necessary information to mark it as a qualified sale.

Patient Care Coordinator /Customer Service Representative

Optum Global Solutions
Nov 2018 - Sep 2019 (10 months, 1 day)
Receive inbound calls from patients and/or doctor's office as well as make outbound calls to insurance, patients, and/or doctor's office to process refill orders and assist order issues for Optum Specialty Pharmacy

Education

Bachelor of Science in Biology

Cebu Doctors University, Philippines 2015 - 2016
(1 year)

Bachelor of Science in Medical Technology

Cebu Doctors University, Philippines 2013 - 2015
(2 years)

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