Jennifer R.

I've been working as a Virtual Assistant/Customer Service representative for an Automotive parts company in the US for more than 3 years now. I'm responsible on vendor relations, order processing and sourcing fulfillment to name a few. I work great with a team and can function productively on my own as well. I'm available to work full time and can start immediately. Here's what I can offer : - long term relationship - integrity at work - problem solving skills - communication skills - analytical skills Have used the following tools : Gmail Google spreadsheet Google docs Google Hangout Google Calendar Google Drive DocHub Olark Chat Slack Hipchat Desk email Ring Central TalkDesk Carpart UPS/Fedex/XPO/ABF/GSO/R&L/SAIA/OAK HARBOR/USPS/YRC tracking system Skype Stripe Other Skills : Order Processing Part Sourcing Vendor relations Chat Support Email Handling Inbound Calling Outbound Calling Order tracking Data entry Agent coaching Customer retention