Irina M.

As a Team Lead / SD Manager and IT Support Specialist with fluent English language skills, I am deeply committed to achieving customer satisfaction and driving team success. With extensive experience in tech support and customer service, I have a proven track record of delivering outstanding software and hardware support remotely. What sets me apart as a leader is my passion for building internal processes that enable my teams to perform at their best. I am dedicated to empowering and supporting those I work with, and I possess the ability to quickly adapt to new situations and processes My results-driven and solution-oriented approach has earned me a reputation as a creative thinker, able to assess complex issues from multiple points of view to identify the best solutions. I am committed to continuously developing my skills and expertise to meet the evolving needs of the industry. Overall, I am a highly motivated, collaborative, and customer-focused professional who is committed to delivering exceptional results.