I have +10 years of experience providing support to different technologies and different industries.
I've worked with C, C++, VB, VB for Apps, Oracle, PL-SQL, MySQL, SQL Server, Shell Scripting, Access.
I'm familiar with the Telecommunications, Energy and Logistics (Customs/Warehouse/Transport) industry for having (or being) worked on top of the line companies.
I've managed group from 2 to 5 people (some of them on different countries) in order to provide First and Second level Support for a variety of applications.
My focus is on finding errors and solving them, and also to find improvement opportunities on the process/technology to enhance the User experience.
I'd love to be able to help you on your project.