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Flag of United States Tustin, United States
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Member since March, 2012

Combining strong analytical project management skills with practical retail operations management focused on quick service restaurants to drive technology products and projects to successful implementation on time and on budget. Deep and rich knowledge of restaurant operations, point of sale, back office operations, supply chain replenishment, above store reporting, and product integration. Cross functional abilities to produce effective requirements and software design with highly successful rollout to large scale operations

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Top Skills

  • Data Processing
  • Data Entry
  • Accounting
  • Excel
  • Troubleshooting
  • Technical Writing
  • Report Writing
  • Quickbooks & Quicken
  • Word
  • Web Search
  • Technical Support
  • Order Processing
  • Balsamiq
  • Article Rewriting
  • BPO
  • Inventory Management
  • Product Management
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Recent Reviews

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Sr Product Planner

Apr 2004 - Apr 2010 (6 years)

Providing effective pre sales consultation and technical account management to clients, demonstrating successful relationship management. Managed team of sales engineers then promoted to product management and product portfolio management for a range of products focused on technologies for restaurants including Point of Sale, Back Office, and Kitchen subsystems. Key Results: > Created vision and roadmap for next generation POS Software Suite > Product Manager for Next Gen POS Product Suite.

Business Systems Analyst

Dec 1989 - Apr 2003 (13 years)

Bringing strong operations background and expertise, recruited by corporate operations management to project lead to ensure successful implementation of new POS implementation for 900 restaurant chain. Promoted to Business Systems Analyst responsible for the design, implementation and management of software technology products for the restaurants. Key Results: > Product Manager for new Inventory Management and Above Store Menu and Recipe Management systems for CKE Restaurants. > Designed UI and cre



1975 - 1979 (4 years)