Arijit C.

AWS & Java Certified Professional with 9 years’ experience in Software Development Lifecycle (SDLC) Documentation of medium to large-scale Voice XML, Java/J2EE, Web based and legacy applications.  Extensive knowledge and understanding of architecture, complexity and component integration of a Voice Response system.  Experience includes developing and implementing end to end Cisco-Nuance IVR solutions utilizing VXML, J2EE, Cisco UCCE (ICM + CUCM), Cisco Finesse, Nuance NDF, GRXML, Distributed Enterprise & Web Applications architectures.  Experience includes architect application for AWS Cloud and developing Amazon ALEXASkill.  Expert to architect Amazon Connect Cloud based Contact center E2E that included, Static and dynamic call flow design, Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription,