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It's currently 10:22 AM here
Joined November 9, 2015
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emotions28

@emotions28

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previous customer service representative

I have 3 years experience in the call center industry working for Panasiatic Solutions as customer technical representative for telco account - 1 year, Ubiquity Global service as customer care representative for financial account for 3 months as it is seasonal account and the preset is Convergys as subject matter expert for Internet and cable technical chat support. I am well versed in the English language with high value to customer satisfaction. I can work on my own and at the same time work well with teams. I can easily find ways to motivate myself as well my team members. Most recently I have worked as a subject matter expert for Convergys. I’m responsible for providing inquiries about product knowledge and system process. I handled technical chat support for inbound service for troubleshooting, creating ticket, special work order , escalations and sales. I look forward to working with you where my skills and expertise will be put to use and achieve a common goal.

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