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$200 USD / hour
Flag of HONG KONG
hong kong, hong kong
$200 USD / hour
It's currently 11:33 AM here
Joined January 30, 2016
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Eddie L.

@eddie1124

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$200 USD / hour
Flag of HONG KONG
hong kong, hong kong
$200 USD / hour
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Marketing & eCommerce Professional

14 years of broad-based experience in marketing, eCommerce, digital transformation, omni-channel retailing, mobile app development, and customer experience solutions in Hong Kong. A seasoned marketing and eCommerce professional with proven track record in delivering exceptional growth and innovations in varied industries across digital business, B2B and B2C. Diverse cultural exposure in multi-national leading corporations.

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Portfolio

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Experience

Product Manager

Unwilling to disclose
Jun 2019 - Present
• Manage different CRM channels and Loyalty programs for marketing automation. • Digitalize the platform of seasonal campaigns to integrate with the CRM platform. Keep enhancing and customizing the platform to reach the business KPI and customer satisfaction. • Ensure the growth of diverse of products to realize the business KPI. • Analyze and design the go-to-market strategies and the marketing materials for the different phases of the customer journey.

Marketeer

Unwilling to disclose
Apr 2016 - Jun 2019 (3 years, 2 months)
• Plan and develop the innovative digital transformation projects • Analyze and optimize traffics, conversion, sales data and customer experience for online platform and Loyalty Program Mobile Application. • Formulate & execute Social Media Strategies in HK market. Manage, maintain and evaluate the contents and results of Social Media Network. • Organize the consumer engagement events to boost up brand appearance in Hong Kong.

E-Commerce Analyst Programmer

Unwilling to disclose
Jan 2013 - Apr 2013 (3 months, 1 day)
• Develop and implement programming, backend, and frontend coding for web & eCommerce projects in good industry practice and responsive design. • Work with a team of programmers and engineers for software design interface and web development.

Education

MSc in E-Commerce

City University of Hong Kong, Hong Kong 2008 - 2010
(2 years)

BA (Hons) Business Information Technology

Coventry University, United Kingdom 2007 - 2008
(1 year)

ASc in Computer Studies

City University of Hong Kong, Hong Kong 2005 - 2007
(2 years)

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